Re: [rt-users] Anyone get Exchange working?

2009-02-01 Thread Aaron Guise
Hi, I have RT working very well indeed at my workplace. Running Sendmail with our exchange server running as a smart host. All outgoing email is passwed through the exchange server and as for inbound mail this is forwarded from exchange to RT via an email contact. But as said it works very well

[rt-users] RT full text indexing with PostgreSQL

2009-02-01 Thread Kenneth Marshall
I just updated the PostgreSQLFullText pages on the wiki with the triggers to keep the parsed document columns updated whenever there is a change to the dependent columns. Here are the commands for adding the triggers to keep the textsearchable columns corresponding to attachments.subject/content a

[rt-users] Anyone get Exchange working?

2009-02-01 Thread GravyFace
Having a heck of a time using Exchange as a relay/smarthost as described in the wiki article's scenario 2: http://wiki.bestpractical.com/view/MSExchangeRelay If anyone has this working, please give me a hand. Thank you ___ http://lists.bestpractical.com

Re: [rt-users] A problem with Ticket Search

2009-02-01 Thread Micah Gersten
I'm also having this issue. Does anyone know how to limit which users show up in the Query Builder? Thank you, Micah Gersten onShore Networks Internal Developer http://www.onshore.com anusiak wrote: > I am a begginer RT administrator, and we are using RT with our company's user > support syste

Re: [rt-users] RT Time fields in days?

2009-02-01 Thread Jerrad Pierce
See share/html/Elements/SelectTimeUnits But I'd just tell them to multiply by 8 business hours per day. -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http

Re: [rt-users] queue tag moved from left of subject to right of subject?

2009-02-01 Thread Jerrad Pierce
> From this point forward, the tag in the e-mail will be on the right > instead of the left. I cannot figure out exactly what causes this > shift. Can someone clue me in? Can we prevent it? Same thing occurs here. Never really looked into it though. _