Alle,
Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to
'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify
/lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we
cannot get it to work with 3.6.6.
Best Regards,
Camron
--
Camron W. Fox
Grant, again, if you want help, do not post requests or replies directly to
individual members of the RT list without including the list...
The reason you are getting this error is because at some point in the email
chain, a linewrap inserted a carriage return into the 'configure' command
and you