[rt-users] Predefined search My Tickets not found

I was trying to edit the default 10 highest priority tickets I own and clearly I did something bad, and now all my users get this: Predefined search My Tickets not found I have no idea how these searches work and I cannot work out how to get it back. They do not seem to be in the database..

Re: [rt-users] Predefined search My Tickets not found

Sorted - http://wiki.bestpractical.com/view/RepairSearches From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Stephen Barry Sent: 17 January 2010 15:30 To: rt-us...@bestpractical.com Subject: [rt-users] Predefined search My Tickets not

[rt-users] Scrip Help?

Hi All, I have a scrip setup as below; Condition: OnComment Action: User Defined Template: Global Blank Stage: Transaction Create Custom Condition: Custom Action Preparation Code: return 1; Custom Action Cleanup Code: my $string = $self-TransactionObj-Content; $string =~

[rt-users] Customizing template content for privileged users

Folks: Does anyone know if it is possible to customize email template content based on the rights of the person being sent the email. For example, if the requestor is also a privileged user I'd like to be able to do something like this in the template: if (user_is_privileged) {