Hi Jason,
I've been able to set up Tom Byrne as an Administrator in Moodle via
the Roles setting which we didn't used to have in 1.6.
But if you have a second today, would you be able to set him up for
Request Tracker? He'll be starting on Support from Monday so this
would be great.
An end user posted a 16mb attachment (pdf) and rt-client does not like
it. The regular expression on 'Content' shocks.
Stack overflow in regexp matcher: /Content:\s+(.)/m (RegexpError)
That's in get_attachment in client.rb
(I am using ruby 1.8.7 p302)
Thierry
I fixed the issue on the client side (rt-client in ruby). It should
be fixed on the server side but I am not intimate enough for the RT
code to propose a fix.
In rt-client / client.rb / get_attachment, I replaced
headers = TMail::Mail.parse(resp)
with
resp.gsub!(/(id:\s.*\n)\n/,'\1')
Nevermind, figured it out.. in Updates.html added
trtd class=label|/lQueue/:/td
td class=value%$SelectQueue|n%/td
/tr
.
my $SelectQueue = $m-scomp(/Elements/SelectQueue, Name = 'Queue',
Default =$TicketObj-QueueObj-Id, ShowNullOption = 0);
On Thu, Oct 28, 2010 at 4:22 PM,
I don't want my users to be able to see tickets in queues where they don't have
privileges. All my users are privileged and AdminCc on one queue or another. I
copied my permissions below. There are no groups with rights. Why are people
able to view tickets when they have no rights on that queue
All,
I am getting the following error: [Fri Oct 29 19:14:21 2010] [warning]: Unable
to revoke delegated rights for principal 30073
(/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)
When trying to remove a group as a member from another group.
The goal of this is to remove the group from
Jesse's intent for the REST interface was to be RFC822 compliant, and that
ain't. So I while I could probably make rt-client tolerate it, I probably
should push this to Jesse as REST isn't working the way he intended in this
case. It will probably cause issues with other systems that
Agreed.
My fix is just temporary for someone else that could encounter the
same issue now. The real fix should be on the RT side.
I am not familiar enough with the RT stack to find where the issue is.
When I print the attachment subject from Perl, it does wrap on two
lines. Maybe the issue is
Hi all,
I've just moved a 3.6.3 RT instance from one server to another (it's a
long story) and now some of the column headings are showing as as
uni-code characters. The old server was a debian 4 with perl 5.8.8 and
the new server is suse 11.3 with perl 5.12
I'm open to suggestions for what I
