Re: [rt-users] scrip to send email suddenly stopped working

2010-11-27 Thread Kevin Falcone
On Sat, Nov 27, 2010 at 09:02:00PM -0600, John Alberts wrote: > On 11/27/2010 05:15 PM, Kevin Falcone wrote: > > How about docs/templates.pod which ships with RT? > > Ah, I never noticed that was there in the source directory. > Unfortunately, it doesn't really help much. It just tells me that I

Re: [rt-users] scrip to send email suddenly stopped working

2010-11-27 Thread John Alberts
On 11/27/2010 05:15 PM, Kevin Falcone wrote: > How about docs/templates.pod which ships with RT? Ah, I never noticed that was there in the source directory. Unfortunately, it doesn't really help much. It just tells me that I can use 5 different variables, such as: $Ticket and $Transaction, but d

Re: [rt-users] scrip to send email suddenly stopped working

2010-11-27 Thread Kevin Falcone
On Sat, Nov 27, 2010 at 10:54:15AM -0600, John Alberts wrote: > On 11/27/2010 03:05 AM, G.Booth wrote: > > Hi John > > might be a quick one, as there's a missing { after Due Date: " > > Yeah, I noticed that after I posted. I added the '{' and it didn't > help. I also tried each line individuall

Re: [rt-users] A new home for the wiki

2010-11-27 Thread Jesse Vincent
> I REALLY miss the old wiki. Why did we switch? A large part of the reason for the switch was anti-spam. Running the project wiki on its own was a constant battle against the spammers. Wikia is much better able to leverage their scale to stop the spammers. I agree that we need to address t

Re: [rt-users] A new home for the wiki

2010-11-27 Thread John Alberts
On 11/26/2010 09:45 AM, muell...@aschendorff.de wrote: > The full text search function is poor, I even would call it broken. Yeah, I completely agree. The search is horrible. I noticed, you don't seem to get any results unless you select something from the drop down list as you type your search.

Re: [rt-users] scrip to send email suddenly stopped working

2010-11-27 Thread John Alberts
On 11/27/2010 03:05 AM, G.Booth wrote: > Hi John > might be a quick one, as there's a missing { after Due Date: " Yeah, I noticed that after I posted. I added the '{' and it didn't help. I also tried each line individually and it didn't work. Is 'Starts' and 'Due' even valid fields for $Ticket

Re: [rt-users] scrip to send email suddenly stopped working

2010-11-27 Thread G.Booth
On Fri, 26 Nov 2010 23:41:46 -0600 "John Alberts" wrote: I finally figured out what the problem was. I added the following to the template for the scrip that stopped sending email. Start Date: "{$Transaction->Starts || "(No start date given)"}" Due Date: "$Transaction->Due || "(No due d