Hello!
Sorry for my English, I do not speak well.
RT 3.8.7
I have a scrip, that notifies Responsible Person on any transaction, the
stage is TransactionBatch
Template :
{
my @batch = @{ $Ticket->TransactionBatch };
foreach my $txn ( @batch ) {
$OUT .= '* ' . $txn->Desc
You are right Kevin, that's what I meant.
I will try that approach, thank you very much.
Regards,
Guillermo.
No one have the slightest idea about this?
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Alex
Young
Sent: 02 December 2010 16:49
To: rt-users@lists.bestpractical.com
Subject: [rt-users] webmux.pl causing Apache to fail
I'm rece
On Fri, 3 Dec 2010 10:40:49 -
"Alex Young" wrote:
[...]
> I'm receiving an odd error with RT 3.8.8 on Ubuntu 10.4 and 10.10 x64.
> Seems to be some kind of update that doesn't play well with webmux.pl.
[...]
> I removed the link to /opt/rt3/etc/apache2-modperl2.conf and Apache
> ran fine.
[.
I am not sure whether this is an issue or by design for RT.
For our current configurations, as a privileged user, I am unable to view the
tickets I requested unless I do a search for the tickets. Is there a way to
show “Open Tickets” and “Closed Tickets” in addition to “10 highest priority
t
Hello,
I'd like to be copied on all email generated by my ticket actions. It
seems that the default is to not copy the user adding comments, changing
status, etc..
I've searched through the RT interface and through the rt-users mailing
list but haven't found a single reference to that.
Is
On Fri, Dec 03, 2010 at 07:11:24PM -0800, Brian Hill wrote:
> Hello,
>
> I'd like to be copied on all email generated by my ticket actions.
> It seems that the default is to not copy the user adding comments,
> changing status, etc..
>
> I've searched through the RT interface and through the r
Hi Jesse,
The site-wide setting would be fine, but where would that be?
I am still using 3.6.10.
Brian
On 12/03/2010 07:18 PM, Jesse Vincent wrote:
On Fri, Dec 03, 2010 at 07:11:24PM -0800, Brian Hill wrote:
Hello,
I'd like to be copied on all email generated by my ticket actions.
It seem