[rt-users] Prevent mails to disabled queue

Hello, Since I upgraded to 3.8.8 it's possible to send mails to the queue General. This queue has always been disabled and we're using several queues for different purposes. If there is an incoming mail to the correspond-address without a ticket # it would be delivered to the General-queue

Re: [rt-users] Prevent mails to disabled queue

On Sun, Mar 13, 2011 at 2:15 PM, Niclas Möre niclas.m...@ticnet.se wrote: Hello, Since I upgraded to 3.8.8 it’s possible to send mails to the queue General. This queue has always been disabled and we’re using several queues for different purposes. If there is an incoming mail to the

Re: [rt-users] Respond on Correspond appears to not be working

Thane, Be sure to test your scrip using a requestor email address that is not the same as the email address assigned to the RT account that is making the reply. I will be interested to find out what the issue was when you uncover it! José, The right is called ShowOutgoingEmail. Best, Mike

Re: [rt-users] Respond on Correspond appears to not be working

Thanks Michael. José. Enviado desde mi dispositivo movil BlackBerry® de Digitel. -Original Message- From: Michael Steen michael.st...@livetext.com Date: Sun, 13 Mar 2011 11:11:29 To: xt4...@yahoo.com Reply-To: michael.st...@livetext.com Cc: Walkup, Thanetwal...@sccd.ctc.edu;