Good day everyone
I am trying to install RT-3.8.7 on a Centos-5.3 machine.
I followed the installations instructions I found on the net
and took me 2 days to get all the modules,etc... installed.
The database have also been configured using mysql.
Hi Everyone
I have managed to sort out the error below (turns out I had to
clear all my history and cache on both my browsers and then it was all
fine).
I have however now noticed that the display of the menu's etc...
are all extremely basic (almost as if there is no graphics
Hi Guys, I also see now that if you click on any options after logging
in , it gives an error that it can not find the files.
-Original Message-
From: Machiel Richards machi...@rdc.co.za
To: rt-users@lists.bestpractical.com
Subject: Login and other displays not showing properly.
Date:
Hello,
thank you very much for all the code hint, it makes it simpler and easy to
follow.
I'm not very aware of HTML security problems. so far, what i understand
from your explanation is to escape the html code with the \ symbol before
the quoted html text.
the new code is now here, i also
On Wed, Aug 10, 2011 at 01:03:28PM -0400, Jeff Blaine wrote:
[Wed Aug 10 16:48:30 2011] [info]: Transaction type is 'Create' so
enabling AffectedEmployee processing stuff. ((eval 4448):24)
What code is throwing this?
-kevin
pgpzcyPHLBQHP.pgp
Description: PGP signature
RT Training
On Thu, Aug 11, 2011 at 11:59:44AM +0200, Machiel Richards wrote:
Hi Guys, I also see now that if you click on any options after logging in
, it gives an error
that it can not find the files.
Without your configuration, we can't tell what is wrong.
Provide your apache conf and your
Hello everybody
i have a problem
currently we have to rt systems running an prod system and a test one.
at the test system, i can click on the diagram relations from tickets if the
ticket has an parent or an child
in the prod system the feature doesn't appear in the relations section
On 8/11/2011 9:22 AM, Kevin Falcone wrote:
On Wed, Aug 10, 2011 at 01:03:28PM -0400, Jeff Blaine wrote:
[Wed Aug 10 16:48:30 2011] [info]: Transaction type is 'Create' so
enabling AffectedEmployee processing stuff. ((eval 4448):24)
What code is throwing this?
One of my scrips which takes
On Wed, Aug 10, 2011 at 08:44:32AM -0700, Yan Seiner wrote:
On Wed, August 10, 2011 8:29 am, Thomas Sibley wrote:
On 08/10/2011 11:18 AM, Yan Seiner wrote:
I'm finding that since FastCGI in apache is configured at the server level
and not at the virtual host level, and 3.8 and 4.0 use
Hello,
With RT 3.8.7, we are getting relatively often (about 1 out of 5
attachments) the following encoding error:
Can't call method add_suspects on unblessed reference at
/usr/lib/perl5/5.8.8/i386-linux-thread-multi/Encode/Guess.pm line 36.
The intriguing part is that resubmitting the
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
Of Kevin Falcone
Sent: Wednesday, July 27, 2011 1:12 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Missing Menu on Left
Unfortunately, no, I
On Thu, Aug 11, 2011 at 08:32:39AM -0800, James Zuelow wrote:
I found one error, but unfortunately fixing it didn't resolve the issue.
With mod_speling enabled, and check spelling turned on this line in the code
generates and error:
script type=text/javascript
Original Message
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf
Of Kevin Falcone
Sent: Thursday, August 11, 2011 8:42 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Missing Menu on Left
The path we request is
Hmm, that's too bad. I am primarily interested in users being able to get to
SelfService even if they manually type in selfservice, etc.
Most of them will follow links, but eventually someone will type it and not
get the right address. Probably mod_rewrite to catch common errors is the
Dominic,
Thank for your answer.
We check our current version and we are at 2.43...
# grep VERSION Encode.pm
our $VERSION = sprintf %d.%02d, q$Revision: 2.43 $ =~ /(\d+)/g;
XSLoader::load( __PACKAGE__, $VERSION );
There is a 2.44 version but the release notes (
You can't run rt3 and rt4 under the same Port(80) and path(/).
Change the port or the path of the rt4 apache config.
Am 10.08.2011 17:44, schrieb Yan Seiner:
RT3 virtual host:
root@svr-rt:/etc/apache2/sites-available# cat rt3
VirtualHost *:80
ServerAdmin webmaster@localhost
Hi RT gurus,
I have a situation where emails from RT are going into SOME ISP email inboxes
but not others. Gmail Hotmail are OK, however, Optusnet and others are being
filtered out as spam with the following message:
Unknown address error ('453', ['#4.1.8 Domain of sender address
I'm just curious if there are plans to create a right that can be given
out to allow an individual to change the owner on a ticket that is owned by
somebody else?
I've found some workarounds when googling and searching the listserv... just
wondering if it's got enough exposure that it'll make it
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