Re: [rt-users] iCAL error on screen

Which code or module or code is repsonsible for generating the ical file? best regards john s. -- View this message in context: http://old.nabble.com/iCAL-error-on-screen-tp31405431p32405996.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training

[rt-users] Quick Ticket Creation

Hello everybody Is it possible to set the owner to nobody by default , if you use the Option to create a Quick ticket ? best regards john s. -- View this message in context: http://old.nabble.com/Quick-Ticket-Creation-tp32407339p32407339.html Sent from the Request Tracker - User mailin

Re: [rt-users] Spell checking Solutions for RT

On 09/05/2011 04:15 AM, john s. wrote: > We need for our RT-Installation an very effective and handy spell checker. > > Has anyone gain some experience with such tools and could give me an advice > ? Most people rely on their browser to do spellchecking in textareas and form inputs. Thomas

Re: [rt-users] Quick Ticket Creation

John, You need to edit Elements/QuickCreate and change <%$session{'CurrentUser'}->Name %> <%loc('Nobody')%> TO <%loc('Nobody')%> <% $session{'CurrentUser'}->Name %> Roy > Visit our website today www.daisygroupplc.com Registered Office: Daisy House, Lindred Road Business Park, Nelson, Lancash

Re: [rt-users] External Auth overrides user preferences

On Sun, Sep 04, 2011 at 10:23:52PM -0300, Aline Guedes wrote: > Hello, > > Is there a way to make ExternalAuth set a default email address to new users > but not override existing users' preferences? I noticed that every time I > log in as my existing user, it changes my email to what is defined i

Re: [rt-users] RT FastCGI configuration Issues

Hi I just noticed in my http_config.txt, the fastCGI config from httpd.conf didn't paste right. The config looks like: LoadModule fcgid_module modules/mod_fcgid.so FcgidIPCDir /tmp # FcgidServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 # FcgidServer /opt/rt3/bin/mason_ha

Re: [rt-users] RT FastCGI configuration Issues

Hi, So in CLI you don't have errors. Then I suspect permissions and/or environment variables. I see you do things as root in CLI. Try apache's user. On Tue, Sep 6, 2011 at 7:14 PM, Paul Fincher wrote: > Hi Ruslan, > >   I have attached the output from calling mason_handler.fcgi directly.  I do

Re: [rt-users] RT FastCGI configuration Issues

Thanks Ruslan. I figured it was a user error. It was permissions. -Original Message- From: Ruslan Zakirov [mailto:ruslan.zaki...@gmail.com] Sent: Tuesday, September 06, 2011 11:27 AM To: Paul Fincher Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT FastCGI configuration I

Re: [rt-users] External Auth overrides user preferences

Hello Kevin, It looks like RT-Extension-MergeUsers can do the trick for me! Thanks a lot for the tip! Best regards, Aline On Tue, Sep 6, 2011 at 11:29 AM, Kevin Falcone wrote: > On Sun, Sep 04, 2011 at 10:23:52PM -0300, Aline Guedes wrote: > > Hello, > > > > Is there a way to make ExternalAuth

[rt-users] Why is RT looking for GraphViz.pm?

Hi, I haven't enabled GraphViz when installing RT 4.0.2, but I still get the following error message in rt.log: You've enabled GraphViz, but we couldn't load the module: Can't locate GraphViz.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib /

Re: [rt-users] Why is RT looking for GraphViz.pm?

On Tue, Sep 06, 2011 at 04:13:19PM -0300, Aline Guedes wrote: >I haven't enabled GraphViz when installing RT 4.0.2, but I still get the > following error >message in rt.log: Those are debug messages, you may want to tune your loglevel. Set( $DisableGraphViz, 1 ); to explicitly tell RT

Re: [rt-users] Why is RT looking for GraphViz.pm?

humm I wans't aware of that option. It worked! Thanks! On Tue, Sep 6, 2011 at 4:27 PM, Kevin Falcone wrote: > On Tue, Sep 06, 2011 at 04:13:19PM -0300, Aline Guedes wrote: > >I haven't enabled GraphViz when installing RT 4.0.2, but I still get > the following error > >message in rt.log: