Ok i removed the thing i did and now i tried cpan
RT::Extension::ReminderImproved and its installed but what more to do? I
still doesnt get email reminders.
I found sth. in the Readme
TODO The following features are on the TODO list:
* email about overdue reminder
so it is
I've been asked if it's possible to change the 'look and feel' of the Create
Ticket and Modify Ticket forms for one particular queue. Care must be taken not
to change any of the forms for other queues, and only these forms must be
changed.
As well as the colour and font on the forms, there
Hi Kevin,
Thanks for the response.
Tried cpan Module::Build and got this:
Test Summary Report
---
t/metadata.t (Wstat: 65280 Tests: 1 Failed: 1)
Failed test: 1
Non-zero exit status: 255
Parse errors: Bad plan. You planned 116 tests but ran 1.
t/version.t (Wstat: 512
Hello,
I have just tried request tracker 4.0.1 on Ubuntu and 4.0.5
on Debian, the result
is the same.
I create an user foo and when I try to add the user to
a queue, a custom field
I fill the text box with the username and I get always
invalid username.
Proably related to this: when I
On Tue, Mar 13, 2012 at 10:31:34AM +, Renney, Paul wrote:
I've been asked if it's possible to change the 'look and feel' of the
Create Ticket and Modify
Ticket forms for one particular queue. Care must be taken not to change
any of the forms for
other queues, and only these
On Tue, Mar 13, 2012 at 01:48:44PM +, Walid Haider wrote:
Hi Kevin,
Thanks for the response.
Tried cpan Module::Build and got this:
Unfortunately, you cut off the interesting part about what failed.
Can you show the output that comes before the summary report so we can
tell if
On Tue, Mar 13, 2012 at 01:06:58PM +, Mario Giammarco wrote:
Hello,
I have just tried request tracker 4.0.1 on Ubuntu and 4.0.5
on Debian, the result
is the same.
I create an user foo and when I try to add the user to
a queue, a custom field
I fill the text box with the username
Hi,
Our RT instance is rather large ( 5 million tickets) and I wondered if
any users have had to deal with a RT database this size and if so, how
they scaled their infrastructure as a result.
Right now, the web portion is hosted on a cluster and really, this part
doesn't worry me at all.
I
Hi David,
Our instance is not large, but have you tried profiling the load on
the database to find out where your resource shortages are located?
This will help you target the changes needed to improve the performance
of the backend. As Ronald mentions, the first step would be to use
partitioning
On Tue, Mar 13, 2012 at 11:33:38AM -0400, Jim Lesinski wrote:
Absolutely no problem. Do you want me to do anything with the original
ticket? [rt3 #19056]
It seems that these two issues I am experiencing are related to the same
underlying issue. I
can open a separate ticket for this
On Mon, Mar 12, 2012 at 5:22 PM, Thomas Sibley t...@bestpractical.comwrote:
On 03/12/2012 05:17 PM, Florian Lengyel wrote:
Since this is a new installation, I'm inclined to start over with 4.0.5.
I had to piece together some installation notes from around the web
for 4.0.1 (I'm running
On Tue, Mar 13, 2012 at 20:56, David Moreau Simard dmsim...@iweb.com wrote:
Hi,
Our RT instance is rather large ( 5 million tickets) and I wondered if any
users have had to deal with a RT database this size and if so, how they
scaled their infrastructure as a result.
Right now, the web
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