Hi All -
Just upgraded to 4.0.6. I'm trying to change the *
$ResolveDefaultUpdateType* as I had it in 3.8.8.
I've put the following into my RT_SiteConfig.pm but the DefaultUpdateType
for *resolve* is still set to *Comments* in the WebUI.
default = {
actions = [
'new -
Has anybody found any good doc's on doing workflows on RT4..? I can't seem to
find anything geared towards 4.0.X
Thanks,
-Andy
Hello,
I tried to run 3.8.12 with b7a5a53 patch on RHEL5 system. Outgoing
emails work, but incoming doesn't. I see this on my maillog:
May 25 11:40:15 hostname postfix/local[13235]: 8D0CE137D68:
to=my.rt@email.address, relay=local, delay=0.6, delays=0.01/0/0/0.58,
dsn=4.3.0, status=deferred
On Fri, 2012-05-25 at 18:31 +0300, Kim B. Heino wrote:
I tried to run 3.8.12 with b7a5a53 patch on RHEL5 system. Outgoing
emails work, but incoming doesn't. I see this on my maillog:
Please show us your Apache and RT configuration, with passwords redacted
as necessary.
- Alex
On 05/25/2012 11:31 AM, Kim B. Heino wrote:
I tried to run 3.8.12 with b7a5a53 patch on RHEL5 system. Outgoing
emails work, but incoming doesn't. I see this on my maillog:
May 25 11:40:15 hostname postfix/local[13235]: 8D0CE137D68:
to=my.rt@email.address, relay=local, delay=0.6,
Hi All -
All the timestamps on my tickets are about 5 hours ahead of the current
time. The time on the actual Ubuntu server is correct. Where would RT be
pulling in a different time?
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgr...@carthage.edu
It'll use UTC by default, I think, unless you set the time zone in your
etc/RT_SiteConfig.pm
My setting looks like this:
Set( $Timezone, 'US/Eastern' );
This is documented in the etc/SiteConfig.pm
Regards,
Stephen J Alexander
MPBX, LLC
http://mpbx.com
832-713-6729
On Fri, May 25, 2012 at
Yup...saw that right after i sent the message. My RT_SiteConfig had CDT in
it but it wasn't working. had to change it to US\Central.
---
Max McGrath
mmcgr...@carthage.edu
Sent from my Droid
On May 25, 2012 4:38 PM, Stephen J Alexander sjalexan...@mpbx.com wrote:
It'll use UTC by default, I
On Fri, 2012-05-25 at 18:31 +0300, Kim B. Heino wrote:
I tried to run 3.8.12 with b7a5a53 patch on RHEL5 system. Outgoing
emails work, but incoming doesn't. I see this on my maillog:
Please try applying 38093f9:
curl https://github.com/bestpractical/rt/commit/38093f9.patch |
patch -p1 -d
