Re: [rt-users] TicketSQL Date parse weird..

2012-06-08 Thread Stuart Browne
snip Using either 'user' or 'server' as the timezone I get the same result but I'm probably missing something here for the fixed-date (I can accept that the date might be being modified elsewhere I'm yet to find), but the 'tomrorow 10am' shouldn't be a full day off.  So the adding of the

[rt-users] Modify AutoOpen script

2012-06-08 Thread Kamil Gmyrek
Hello, I want to modify the On Correspond Open Tickets acript not to change ticket status when it is set to my custom status in progress How can I do that? I've tried to edit /usr/share/request-tracker4/lib/RT/Action/AutoOpen.pm but faild. Any hints? -- Kamil Gmyrek New Vision

Re: [rt-users] Disable REST API public access ?

2012-06-08 Thread Guillaume Hilt
Yeah, I thought about it this night ... A simple htaccess will do the trick. Thanks. Guillaume Hilt Le 07/06/2012 22:47, Kevin Falcone a écrit : On Thu, Jun 07, 2012 at 02:25:37PM +0200, Guillaume Hilt wrote: Using RT 3.8.7, I'd like to disable the rest api public access so noone external

[rt-users] perlbrew/cpanm installation on centos 6

2012-06-08 Thread Natxo Asenjo
hi, In a test environment I have installed rt 4.0.6 with a local Perl (5.14.2) from perlbrew. Installing the dependencies with cpanm was a breeze, I must say, impressive. My problem is how to get this rt which starts perfectly from /opt/rt4/sbin/rt-server running with apache2 on centos6. If I

Re: [rt-users] Some questions, a few oddities, and some must-haves...

2012-06-08 Thread Glenn E. Sieb
On 06/07/2012 07:40 PM, Kevin Falcone wrote: I'm asking for a replication recipe. I want to know the steps to replicate your bug. -kevin LMAO! :-D Gotcha.. when *I* hear replication I hear MySQL or HA.. obviously not what you meant! :-) Well on $WORK's server (CentOS 6.2), I did a bunch of

Re: [rt-users] perlbrew/cpanm installation on centos 6

2012-06-08 Thread Thomas Sibley
On 06/08/2012 10:20 AM, Natxo Asenjo wrote: In a test environment I have installed rt 4.0.6 with a local Perl (5.14.2) from perlbrew. Installing the dependencies with cpanm was a breeze, I must say, impressive. Yep, I wish more folks used this setup. It's never resulted in dependency hell for

[rt-users] Permissions in RT 4.0.6

2012-06-08 Thread Max McGrath
Hi All - Looking at the new permissions (rights) screen in 4.0.6 and it looks really good! Although it has me a little confused. It looks like on any rights page i see General Rights, Rights for Staff, and Rights for Administrators. What deems someone staff and/or administrators and who does

Re: [rt-users] Permissions in RT 4.0.6

2012-06-08 Thread Ruslan Zakirov
On Fri, Jun 8, 2012 at 7:51 PM, Max McGrath mmcgr...@carthage.edu wrote: Hi All - Looking at the new permissions (rights) screen in 4.0.6 and it looks really good!  Although it has me a little confused.  It looks like on any rights page i see General Rights, Rights for Staff, and Rights for

Re: [rt-users] perlbrew/cpanm installation on centos 6

2012-06-08 Thread Natxo Asenjo
On Fri, Jun 8, 2012 at 5:34 PM, Thomas Sibley t...@bestpractical.com wrote: On 06/08/2012 10:20 AM, Natxo Asenjo wrote: If I try mod_fastcgi with the configuration on the web_deployment.pod I get errors (selinux is disabled): (13)Permission denied: FastCGI: failed to connect to server

Re: [rt-users] perlbrew/cpanm installation on centos 6

2012-06-08 Thread Natxo Asenjo
On Fri, Jun 8, 2012 at 10:07 PM, Natxo Asenjo natxo.ase...@gmail.comwrote: Fri Jun 08 21:58:29 2012] [alert] [client 192.168.0.21] (13)Permission denied: FastCGI: failed to connect to (dynamic) server /opt/rt4/sbin/rt-server.fcgi: something is seriously wrong, any chance the socket/named_pipe

Re: [rt-users] Some questions, a few oddities, and some must-haves...

2012-06-08 Thread Kevin Falcone
On Fri, Jun 08, 2012 at 10:57:50AM -0400, Glenn E. Sieb wrote: On 06/07/2012 07:40 PM, Kevin Falcone wrote: I'm asking for a replication recipe. I want to know the steps to replicate your bug. -kevin LMAO! :-D Gotcha.. when *I* hear replication I hear MySQL or HA.. obviously not what you