Re: [rt-users] DateTime custom field display issues

2012-11-01 Thread Alek Cesarz
rt-users-requ...@lists.bestpractical.com pisze, W dniu 2012-10-29 17:00: > hello everyone, > some time ago I asked my team member to investigate problem with display > format of DateTime custom fields, but unfortunately he failed - so I > have to fix it myself... ((-: > I am using a few DateTime fi

Re: [rt-users] Look up User by Attribute in Scrip

2012-11-01 Thread Ram
> Date: Sat, 27 Oct 2012 13:14:22 -0500 > From: "k...@rice.edu" > To: Ram > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Look up User by Attribute in Scrip > Message-ID: <20121027181422.ga21...@aart.rice.edu> > Content-Type: text/plain; charset=us-ascii > > On Fri, Oct 26, 2012

Re: [rt-users] Perl conflicts

2012-11-01 Thread Ram
> Date: Wed, 31 Oct 2012 12:47:49 -0500 > From: "k...@rice.edu" > To: Thomas Sibley > Cc: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Perl conflicts > Message-ID: <20121031174749.gv2...@aart.rice.edu> > Content-Type: text/plain; charset=us-ascii > > On Wed, Oct 31, 2012 at 10:25:31

Re: [rt-users] Perl conflicts

2012-11-01 Thread Thomas Sibley
On 11/01/2012 12:50 PM, Ram wrote: > There are tools to do it (cpan2rpm comes to mind) and of course > something like perlbrew (oft mentioned in this type of discussion) > which I believe that compiles things into 'executables'. perlbrew doesn't compile Perl modules into executables. perlbrew com

Re: [rt-users] Perl conflicts

2012-11-01 Thread Ram
> Date: Wed, 31 Oct 2012 10:25:31 -0700 > From: Thomas Sibley > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Perl conflicts > Message-ID: <50915f0b.3050...@bestpractical.com> > Content-Type: text/plain; charset=UTF-8 > > On 10/31/2012 09:45 AM, Ram wrote: >> Any other ideas? > >

Re: [rt-users] Perl conflicts

2012-11-01 Thread Ram
On Wed, Oct 31, 2012 at 10:06 AM, Tim Cutts wrote: > > On 31 Oct 2012, at 16:45, Ram wrote: > >>> On my Mac, where I do some RT tinkering as a standalone build, I have an >>> rt-support directory in my home directory, and I put all the libraries RT >>> needs in there, and I point my PERL5LIB an

Re: [rt-users] CommandByMail rt 4.0.7

2012-11-01 Thread Thomas Sibley
On 11/01/2012 09:47 AM, Edsall, William (WJ) wrote: > Does CommandByMail work in rt 4.0.7? I’ve installed it, added the > following two lines to my RT_Siteconfig > > Set( @Plugins, qw(RT::Authen::ExternalAuth RT::Extension::CommandByMail > RT::Interface::Email::Filter::TakeAction) ); You didn't f

[rt-users] RES: CommandByMail rt 4.0.7

2012-11-01 Thread Diaulas Castro
Just a note, I tried commandbymail but i got problems, our company deliver IT Solutions and almost of our customers are Oracle/Linux related... Sometimes when my coworkers reply with some sort of log or memory dump, "commandbymail" thinks it was command and process it. So I created a coupl

[rt-users] CommandByMail rt 4.0.7

2012-11-01 Thread Edsall, William (WJ)
Does CommandByMail work in rt 4.0.7? I've installed it, added the following two lines to my RT_Siteconfig Set( @Plugins, qw(RT::Authen::ExternalAuth RT::Extension::CommandByMail RT::Interface::Email::Filter::TakeAction) ); Set($CommandByMailStripOut, 1); Yet when I try commands by mail (Like ad

Re: [rt-users] RT4.0.7 apache config question

2012-11-01 Thread Daksh Chauhan
Thanks Tim, Was looking at it, copied and pasted it, but yet missed it :) But, that is strange. I had configured RT with the script: (/opt/rt4/sbin/rt-server) So, that created the entry in RT_SiteConfig.pm Today, I went ahead and completely removed /opt/rt4 directory and downloaded rt4.0.8 pac

[rt-users] create new user and give permission to view all unresolved tickets

2012-11-01 Thread najib
hi, i am using rt 3.8.10 i have created new user i need help on how to set permission to the new user so he can only view 'all' tickets, not just 'my open tickets'? thank you We're hiring! http://bestpractical.com/jobs

Re: [rt-users] RT4.0.7 apache config question

2012-11-01 Thread Tim Cutts
On 31 Oct 2012, at 18:32, Daksh Chauhan wrote: > Note, we are running RT on port 8081, and see following in: > /opt/rt4/etc/RT_SiteConfig.pm > Set( $DatabasePort, '8081' ); Er, you mean WebPort, not DatabasePort, don't you? DatabasePort is to tell RT where its database is listening, not wher