Re: [rt-users] RES: Exchange & rt

2012-11-09 Thread Kevin Falcone
On Fri, Nov 09, 2012 at 09:46:50PM +, Diaulas Castro wrote: > If you use Debian/Ubuntu just install ssmtp and put your authentication/relay > configuration on /etc/ssmtp A note about ssmtp or programs like it. If it doesn't manage a queue of failed email, then if your exchange server is ever

Re: [rt-users] Spreadsheet-esq Web Input

2012-11-09 Thread Thomas Sibley
On 10/31/2012 01:59 PM, Lake, Seth M (Vangent) wrote: > been playing aorund with this for a few day now. Able to design a table > in the WYSIWYG and have it email out properly (by setting the contect to > html in the templates) and show properly in the history (by pbypassing > the scrubber). stil

[rt-users] RES: RT-4.0.8 Basics and Details menu - css issue?

2012-11-09 Thread Diaulas Castro
Got same problem, but mine was Feed/Star button overlapping. After changing language from PT_BR to US_EN the Feed/Star button come back to right place. De: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de Jim Lesinski Enviada em: quarta-fe

[rt-users] RES: Exchange & rt

2012-11-09 Thread Diaulas Castro
My two cents, Configure your postfix/sendmail to masquerade entire envelope and sender, Exchange sometimes (at least on Office365) doesn't allow sender differ from authenticated user or someone doesn't exists in his database. If im correct on postfix search for generic tables and sendmail

Re: [rt-users] Perl script list all tickets = zero

2012-11-09 Thread Thomas Sibley
On 11/09/2012 09:12 AM, Ruslan Zakirov wrote: > On Fri, Nov 9, 2012 at 5:45 PM, Arthur Rance wrote: >> FindAllRows > > You need UnLimit method. The reason is that FindAllRows just tells the collection to include disabled records: http://bestpractical.com/rt/docs/4.0/RT/SearchBuilder.html#FindAll

Re: [rt-users] Custom Field searching

2012-11-09 Thread Ruslan Zakirov
On Fri, Nov 9, 2012 at 10:12 PM, Kristian Davies wrote: >> You don't mention your database. > > Sorry... MySQL 5.1.50-enterprise-gpl-advanced-log > >> Also, please describe "doesn't work". > > By not work I mean it doesn't 'filter out' without the 'IS NOT NULL'. > It does however work with match

Re: [rt-users] Custom Field searching

2012-11-09 Thread Kevin Falcone
On Fri, Nov 09, 2012 at 06:12:12PM +, Kristian Davies wrote: > > Also, please describe "doesn't work". > > By not work I mean it doesn't 'filter out' without the 'IS NOT NULL'. > It does however work with matching on custom fields. What type is your test custom field? You should also be ch

Re: [rt-users] Custom Field searching

2012-11-09 Thread Kristian Davies
> You don't mention your database. Sorry... MySQL 5.1.50-enterprise-gpl-advanced-log > Also, please describe "doesn't work". By not work I mean it doesn't 'filter out' without the 'IS NOT NULL'. It does however work with matching on custom fields. -Kristian We're hiring! http://bestp

Re: [rt-users] rt 4.0.8 and unknown charsets

2012-11-09 Thread Kevin Falcone
On Fri, Nov 09, 2012 at 11:49:40AM +0100, Arkadiusz Miśkiewicz wrote: > On Friday 09 of November 2012, Thomas Sibley wrote: > > On 11/09/2012 01:47 AM, Arkadiusz Miśkiewicz wrote: > > > iso-8859-8-i is actually valid encoding > > > (http://en.wikipedia.org/wiki/ISO-8859-8-I) > > > > Try putting th

Re: [rt-users] Custom Field searching

2012-11-09 Thread Kevin Falcone
On Fri, Nov 09, 2012 at 11:01:04AM +, Kristian Davies wrote: > I'm sure this is a know issue but I can't find a reference to it > (probably looking in the wrong place). > > Version: 4.0.6 > > Works: Queue = 'QueueA' AND CF.{FRUIT} = 'APPLE' > > Does not work: > Queue = 'QueueA' AND CF.{FRUIT

Re: [rt-users] Perl script list all tickets = zero

2012-11-09 Thread Ruslan Zakirov
On Fri, Nov 9, 2012 at 5:45 PM, Arthur Rance wrote: > FindAllRows You need UnLimit method. -- Best regards, Ruslan. We're hiring! http://bestpractical.com/jobs

[rt-users] Perl script list all tickets = zero

2012-11-09 Thread Arthur Rance
Hello, zero ticket. why ? #!/usr/bin/env perl use strict;use warnings; use RT; RT::LoadConfig();RT::Init();RT::ConnectToDatabase(); my $tickets = new RT::Tickets( $RT::SystemUser );$tickets->FindAllRows; my $count = $tickets->Count;print "$count\n"; # why zero ?

Re: [rt-users] rt 4.0.8 and unknown charsets

2012-11-09 Thread Arkadiusz Miśkiewicz
On Friday 09 of November 2012, Thomas Sibley wrote: > On 11/09/2012 01:47 AM, Arkadiusz Miśkiewicz wrote: > > iso-8859-8-i is actually valid encoding > > (http://en.wikipedia.org/wiki/ISO-8859-8-I) > > Try putting this in your RT_SiteConfig.pm: > > use Encode; > use Encode::Alias; > d

Re: [rt-users] rt 4.0.8 and unknown charsets

2012-11-09 Thread Thomas Sibley
On 11/09/2012 01:47 AM, Arkadiusz Miśkiewicz wrote: > iso-8859-8-i is actually valid encoding > (http://en.wikipedia.org/wiki/ISO-8859-8-I) Try putting this in your RT_SiteConfig.pm: use Encode; use Encode::Alias; define_alias("iso-8859-8-i" => "iso-8859-8"); and then restarting RT.

[rt-users] rt 4.0.8 and unknown charsets

2012-11-09 Thread Arkadiusz Miśkiewicz
Hi, rt 4.0.8 installation and rt-mailgate script quite often cannot deliver message to rt because: [pid 8672] write(2, "RT server error.\n\nThe RT server which handled your email did not behave as expected. It\nsaid:\n\nUnknown encoding 'iso-8859-8-i' at /usr/share/perl5/vendor_perl/RT/I18N.