[rt-users] RT 4 Translation problem

2012-11-13 Thread Jan Niezbędny
Vacation, vacation, ehh. Ok it's time to back to reality:) I clean Mason Cache, twice:) And also I put a few translation to the launchpad. Thanks for help We're hiring! http://bestpractical.com/jobs

Re: [rt-users] Search format changed after upgrade

2012-11-13 Thread Ruslan Zakirov
Hi, As formats are user enterable and can be passed via arguments, they are scrubbed. Search for scrubber in lib/RT/Interface/Web.pm . On Tue, Nov 13, 2012 at 3:26 AM, Leo Gorauskas goraus...@gmail.com wrote: I had a custom search format that added a class to the Priority display so I can

[rt-users] Ubuntu package update testing needed

2012-11-13 Thread Dominic Hargreaves
Hi all, If you use request-tracker3.8 on Ubuntu lucid, oneiric or precise, please consider testing (with suitable control processes, eg on a separate test server or with the ability to roll back) the updates discussed at

Re: [rt-users] Web-UI navigation question

2012-11-13 Thread Robert Nesius
On Mon, Oct 22, 2012 at 11:54 AM, Kevin Falcone falc...@bestpractical.comwrote: On Fri, Oct 19, 2012 at 05:30:46PM -0500, Robert Nesius wrote: Both myself and fellow RT Users have noticed the following little quirk in navigating the UI. * While looking at a list of tickets (like My

Re: [rt-users] Search format changed after upgrade

2012-11-13 Thread Thomas Sibley
On 11/12/2012 03:26 PM, Leo Gorauskas wrote: How can I add a class or ID to an element within a search format? You'll need to adjust the allowed HTML attributes, but be aware of the potential security concerns (faking up transactions and other parts of the UI in arbitrary messages). Put the

Re: [rt-users] capture status change to apply custom filed status

2012-11-13 Thread Asanka Gunasekera
Hi All, hope this will help some one :) I found this post (RT wick) and gave me exactly what I was looking for http://requesttracker.wikia.com/wiki/CustomConditionSnippets#on_Status_Change_from_.22new.22_to_.22open.22     Description: Asa - On Open change Correpond Status     Condirion: On

Re: [rt-users] relations between reminder and ticket

2012-11-13 Thread Asanka Gunasekera
Hi I am getting this messages Couldn't find Ticket for reminder 2189. Please contact administrator. though I am running this cleanup scripts, can some one tell me what is going on This is not for all the reminders that I see this message, once in a while this would appear and I need to clean

Re: [rt-users] share dashboard with a group

2012-11-13 Thread Asanka Gunasekera
Hi Can any one give me a bit of information in this pelase Thanks and Regards From: Asanka Gunasekera asanka_gunasek...@yahoo.co.uk To: Glenn E. Sieb gs...@efashionsolutions.com; rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com Sent: