[rt-users] RT sending correspondence from @unspecified-domain

2012-12-21 Thread Ethan Hayon
Hi, I just set up RT, but whenever I try to reply to a ticket through RT, it is sent from @unspecified-domain, and the customer is unable to reply. Has anyone experienced this before? Thanks, Ethan -- Ethan H.

Re: [rt-users] RT sending correspondence from @unspecified-domain

2012-12-21 Thread Thomas Sibley
On 12/21/2012 08:21 AM, Ethan Hayon wrote: I just set up RT, but whenever I try to reply to a ticket through RT, it is sent from @unspecified-domain, and the customer is unable to reply. Has anyone experienced this before? That sounds like you haven't properly configured your

[rt-users] Error during make upgrade-database -- RTx::AssetTracker::Type

2012-12-21 Thread chirag.parikh
Hello, I'm currently using RT 3.4.5 with AssetTracker extension and with Mysql 5 database. I want to setup new RT 4.0.8 on a new server with importing database from old server (generating mysqldump from old and populating DB on new server). I'm able to use make upgrade for this purpose and

[rt-users] RTx-From gives a cross-site error...

2012-12-21 Thread k...@rice.edu
Dear RT users, You can click through but it adds an additional step and alarms the users. Does anyone have any pointers to documentation about how to fix these types of problems within RT 3.8? Regards, Ken