I have an IMAC with Windows 7 running on "Parallels". Is it possible to
install RT into that environment? If so, what are the system requirements
and do you have a good set of installation instructions for this>
Thank you.
Kenn
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On 07/23/2013 09:00 PM, Kevin Falcone wrote:
> On Tue, Jul 23, 2013 at 03:56:49PM +0800, Craig Ringer wrote:
>> Do any of the other RT users here know of a reason *not* to use
>> TransactionBatch for sending email notifications?
>
> TransactionBatch
On 07/23/2013 09:19 AM, scott.dalzell wrote:
> Hi Guy
>
> i am running RT4.0.12 using a mysql 5.6.10 under cygwin 2.774 and i am
> having a major issue
It's rather brave to use Cygwin for a production RT instance.
> When i try and and reply to a ticket or create a ticket via email i get the
> fo
On 07/23/2013 02:31 PM, window camera wrote:
> Thanks. Unfortunately there is nothing like that in the latest RT
> version. Plus, this is an unprivileged user, so it probably wouldn't
> show up anyway. Not sure.
Tools -> Configuration -> Users
The search form shows up there.
Unprivileged users
Hi Rick,
It's possible things have changed since the version of RT we're running (3.6.5)
but I do searches like this from the web interface, with the magic box
checked...
[rt.search.for.disabled.users.png]
HTH,
Kendric Beachey
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users
Thanks. Unfortunately there is nothing like that in the latest RT version. Plus, this is an unprivileged user, so it probably wouldn't show up anyway. Not sure. Strange though that I just can't get beyond this issue...Thanks!On Jul 23, 2013, at 05:16 PM, "Beachey, Kendric" wrote:Hi Rick, It’s poss
Hello AllI've tried to add a person in our RT, but it says "email already in use", and doesn't let me create the new user.I query everything I can find, but nothing comes up. Obviously this is a user who doesn't have an account yet, but was included in one of the ticket emails. However, I'm unclear
Hello,
I thought this would be kinda easy but it's proving to be quite difficult.
My problem is 2 parts:
*1) *
I've tried writing a custom condition for rt-crontool to find tickets that
were:
- last updated by the owner
- not updated in X hours (like 24 hours)
Since rt-crontool doesn't know who
Hi Guy
i am running RT4.0.12 using a mysql 5.6.10 under cygwin 2.774 and i am
having a major issue
When i try and and reply to a ticket or create a ticket via email i get the
following in the error.log
---log file---
[Tue Jul 23 16:51:49 2013] [error] (11)Resource temporarily unavailable:
fork:
On Tue, Jul 23, 2013 at 03:35:20PM +, Beachey, Kendric wrote:
> I'm investigating what will be necessary to do an upgrade from our
> installation of RT 3.6.5 to the latest version.
>
> Currently installed versions of some items we are not looking to
> upgrade...are we safe here?
>
> * mysql
Hi everyone,
I'm investigating what will be necessary to do an upgrade from our installation
of RT 3.6.5 to the latest version.
Currently installed versions of some items we are not looking to upgrade...are
we safe here?
* mysql 5.0.51a
* perl 5.8.8
* Ubuntu 8.04 (yes, I know that's way old)
*
On 07/23/2013 04:53 AM, Rajat toshniwal wrote:
Hi Folks
We have just installed RT4.0.13 in our environment. Our foremost
requirement is ticket creation via email. In our setup we already have
postfix running on separate server.
On RT we are having exim which is acting as relay server and using
p
On Mon, Jul 22, 2013 at 06:14:43PM -0700, S P wrote:
> Is there a way to include the queue name in the RSS feed of a saved
> search (or add it to the title or subject)? The directions at
> http://requesttracker.wikia.com/wiki/RssFeed reference adding
> strings to the dc hash, but the Results.rdf fi
On Tue, Jul 23, 2013 at 03:56:49PM +0800, Craig Ringer wrote:
> Do any of the other RT users here know of a reason *not* to use
> TransactionBatch for sending email notifications?
TransactionBatch Scrips do not show up in the Preview Scrips UI, so
you'll be unable to squelch users either at the Ti
On Tue, Jul 23, 2013 at 10:14:39AM +0800, Craig Ringer wrote:
> On 07/19/2013 11:42 PM, Alex Decalli wrote:
> >
> > I have RT 3.8 on mysql 5.1 on ubuntu 11.04. Why do I have many mysql
> > processes they are bringing down RAM.
>
> Quite likely you have too many Apache workers with mod_perl, or to
Hi Folks
We have just installed RT4.0.13 in our environment. Our foremost
requirement is ticket creation via email. In our setup we already have
postfix running on separate server.
On RT we are having exim which is acting as relay server and using
postfix mail server as master.
Now I want to
Hi,
Let me try, i never used ldapsearch before so i need to check the syntax.
On Tue, Jul 23, 2013 at 11:04 AM, Craig Ringer wrote:
> On 07/04/2013 11:00 PM, Maximilien Drouet wrote:
> > (&(&(ObjectCategory=User)(ObjectClass=Person))(sAMAccountName=myuser ))
>
> If you execute this LDAP search
On 07/04/2013 11:00 PM, Maximilien Drouet wrote:
> (&(&(ObjectCategory=User)(ObjectClass=Person))(sAMAccountName=myuser ))
If you execute this LDAP search directly against your directory with the
same base dn as given in the logs, does it find the user?
--
Craig Ringer http://
Hi all
I was recently surprised to see that when a ticket is updated via the
web ui, notifications appear to be sent to ticket/queue watchers before
any custom field changes are applied. Tested in 4.0.13, albeit with a DB
that was created originally on 4.0.7.
After reading the code in question, i
Hello,
Anyone with an idea ?
I've tried many times without any success.
Thanks for your help.
On Fri, Jul 5, 2013 at 4:18 PM, Maximilien Drouet wrote:
> Hi,
>
>
> Both AD & RT have a user matching email && Username.
>
> Regarding RealName, yes I read about it but in my case, real names are
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