Re: [rt-users] TicketHistory slow on 4.2.0

I'm learning more and more about mysql and RT trying to track down this problem. 8-) I ran mysqldumpslow to try to find queries that are showing up a lot and found the queries listed below. However, I'm not convinced it is on the sql server as I can cause the problem to resurface once it's gone by

[rt-users] Using RT as a pastebin

I use RT for a pastebin. Thought someone else might like the idea too. https://github.com/rtcommunity/app-nopaste-service-rt The code was a quick hack that works for me. My hope is someone else might have more tuits and interest to polish it up into a real package and release it to CPAN. Robert

[rt-users] RT-4.2.0 on Ubuntu 9.10

Hello all, I'm new to RT but familiar with Ubuntu system and programming stuff. I got Ubuntu 9.10 running and I was wondering/hoping if I can install RT-4.2.0? Or do I need latest version on Ubuntu to run RT-4.2.0? Or should I just download the binaries and compile it from source? Any feedb

[rt-users] Extension to automatically close Zabbix tickets

Zabbix is a monitoring system similar to Nagios. When I saw there was a Nagios extension to automatically close tickets it generated, I decided to write the same thing for Zabbix. It's based on RT-Extension-Nagios, so someone else already did all the hard work. If anyone else uses Zabbix and

Re: [rt-users] RT-4.2.0 on Ubuntu 9.10

If you haven't started yet and it is at all possible, you should get a newer version of Ubuntu going. Support for 9.10 ended about two years ago. 12.04 is a "long term support" release that will keep getting updates until late 2017. By that time you will hopefully have upgraded to 14.04, which

Re: [rt-users] RT-4.2.0 on Ubuntu 9.10

I concur with Kendric, I have run RT on Ubuntu since 8.04. I recently upgraded from 3.4.8 to 4.0.17 and found it much easier to install it from sources on 12.04 than use the repositories. I would suggest a clean 12.04 and install from source. Just my 2 cents... *Paul O'Rorke* Tracker Softw

[rt-users] automatically adding "one-time CC's" in replies

Hi, I was wondering if there was a way to either have those checkboxes automatically checked or if there was a scrip out there that automatically has the one time CC's on the correspondence. Thanks in advance! -- View this message in context: http://requesttracker.8502.n7.nabble.com/automatic

Re: [rt-users] RT-4.2.0 on Ubuntu 9.10

Kendric/Paul, Thanks for your prompt response... I guess I will give a shot with clean install and new box. Much appreciate! Cheers, Nitesh On 10/24/13 1:19 PM, Paul O'Rorke wrote: I concur with Kendric, I have run RT on Ubuntu since 8.04. I recently upgraded from 3.4.8 to 4.0.17 and foun

[rt-users] Date Time Display

Hello all I am using version 4.0.13 I would like to know if the time display can be change from 24 hr to 12 hr? Thanks Bryon Baker Network Operations Manager Copesan - Specialists in Pest Solutions 800-267-3726 * 262-783-6261 ext. 2296 bba...@copesan.com www.copesan

[rt-users] configure --enable-ssl-mailgate option is gone in RT 4.2 ?

What happened to the configure --enable-ssl-mailgate option? It is now an unrecognized option in version 4.2. Are the Perl modules required for SSL now included by default? John Apodaca

Re: [rt-users] configure --enable-ssl-mailgate option is gone in RT 4.2 ?

On Thu, Oct 24, 2013 at 03:59:12PM -0400, John Apodaca wrote: >What happened to the configure --enable-ssl-mailgate option? >It is now an unrecognized option in version 4.2. The ./configure feature was introduced in 4.0 because we don't add new dependencies in the middle of a stable series

Re: [rt-users] Extension to automatically close Zabbix tickets

On Thu, Oct 24, 2013 at 04:17:48PM +, Grant Emsley wrote: >Zabbix is a monitoring system similar to Nagios. When I saw there was a > Nagios extension to >automatically close tickets it generated, I decided to write the same > thing for Zabbix. It's >based on RT-Extension-Nagios,

Re: [rt-users] configure --enable-ssl-mailgate option is gone in RT 4.2 ?

On Thu, 2013-10-24 at 15:59 -0400, John Apodaca wrote: > Are the Perl modules required for SSL now included by default? Yes. - Alex