[rt-users] RT 3.8 nginx HTTPS + fastcgi_server redirects to HTTP

2013-11-12 Thread Colin
Hi all, I'm migrating an Apache only HTTPS + mod_perl to a nginx + fastcgi. But new setup after I open up the login page in https://servername and insert my username+password, I get redirected to http://servername thus I'm unable to connect as there isn't any HTTP configured and I only run HTTPS.

Re: [rt-users] RT cli tool diffculty with bulk steal

2013-11-12 Thread Ram
One little piece of advice for the next person who might try to change owners on that many messages. You will generate a ton of outbound email if you have notify-owner on assign enabled. On Mon, Nov 11, 2013 at 11:26 AM, Ram ram0...@gmail.com wrote: `xargs -L 1` - yep that worked like charm!

Re: [rt-users] upgrade from 4.0.5 to 4.2.0, lifecycle name error

2013-11-12 Thread Kevin Falcone
On Mon, Nov 11, 2013 at 12:52:10PM -0500, Ryan Whalen wrote: I disabled the RTIR Incidents queue and the errors stopped. There is no version of RTIR which is compatible with RT 4.2.0 On Mon, Nov 11, 2013 at 9:32 AM, Ryan Whalen [1]rwha...@advanceweb.com wrote: Hello, I

[rt-users] rt-4.0.18

2013-11-12 Thread Xin, Qiao
I have RT-4.0.18 and RT-IR 3.0. However, select box custom field does not work well. I created two custom fields test1 (select box) and test2 (select box) and test2 depends on the value of test1. I applied both fields to General queue and Incident Reports queue. The two fields work fine under

Re: [rt-users] rt-4.0.18

2013-11-12 Thread Kevin Falcone
On Tue, Nov 12, 2013 at 09:04:18PM +, Xin, Qiao wrote: I have RT-4.0.18 and RT-IR 3.0. However, select box custom field does not work well. I created two custom fields test1 (select box) and test2 (select box) and test2 depends on the value of test1. I applied both fields

[rt-users] RT4.2 with Ubuntu13.10 and Postfix

2013-11-12 Thread mmahoney
I am a bit of a Noob. Please bear with me. I have successfully installed Ubuntu13.10 and RT4.2, but I am having problems getting the rt-mailgate to create a ticket when emailed. I must be missing a step. I am able to email users when manually creating a ticket in RT, but replies and comments do

Re: [rt-users] RT4.2 with Ubuntu13.10 and Postfix

2013-11-12 Thread Landon Stewart
On 12 November 2013 16:03, mmahoney mmaho...@nhsocal.com wrote: root@RTv4:/opt/rt4/etc# cat /etc/aliases # See man 5 aliases for format #postmaster:root rt4ticket: |/opt/rt4/bin/rt-mailgate --queue General --action correspond --url

[rt-users] database upgrade

2013-11-12 Thread CLOSE Dave
Trying to upgrade RT with MySQL (actually MariaDB) from 3.8.7 to 4.2.0. I've reached the database upgrade step and it starts correctly. But it stops after reaching the upgrade to 3.9.3, with some errors reported on 3.9.2 as well. But before I try to resolve these errors, I'd like to clarify a

Re: [rt-users] RT4.2 with Ubuntu13.10 and Postfix

2013-11-12 Thread mmahoney
Thanks for the prompt response. I think the copy/paste wrapped. I verified the aliases as a single line. I also cp /etc/aliases /etc/postfix/aliases Ran postalias /etc/aliases to create the aliases.db modified the main.cf myhostname = rtv4.nhsocal.com *alias_maps = hash:/etc/postfix/aliases

Re: [rt-users] RT4.2 with Ubuntu13.10 and Postfix

2013-11-12 Thread Landon Stewart
Check logs and look for bounces. On Tuesday, November 12, 2013, mmahoney wrote: Thanks for the prompt response. I think the copy/paste wrapped. I verified the aliases as a single line. I also cp /etc/aliases /etc/postfix/aliases Ran postalias /etc/aliases to create the aliases.db modified

Re: [rt-users] RT4.2 with Ubuntu13.10 and Postfix

2013-11-12 Thread mmahoney
S the firewall was on... ufw allow 25 fixed that which got me closer. But now the HTTPs is failing because of the certificate. Nov 12 21:08:44 RTv4 postfix/local[6445]: 908C7480ECE: to=rt4tic...@rtv4.nhsocal.com, relay=local, delay=0.32, delays=0.04/0.02/0/0.26, dsn=4.3.0, status=deferred

Re: [rt-users] RT 3.8 nginx HTTPS + fastcgi_server redirects to HTTP

2013-11-12 Thread Christian Loos
You must *remove* $WebPath, $WebBaseURL and $WebURL and *set* $WebDomain $WebPort in your /var/www/rt3/etc/RT_SiteConfig.pm. http://www.bestpractical.com/docs/rt/3.8/RT_Config.html#Web-Interface-Configuration Chris Am 12.11.2013 12:18, schrieb Colin: Hi all, I'm migrating an Apache only HTTPS

Re: [rt-users] database upgrade

2013-11-12 Thread Christian Loos
You should really read all the upgrading documentation. Your point is described here: http://www.bestpractical.com/docs/rt/4.2/UPGRADING-4.0.html#Common-issues Chris Am 13.11.2013 03:09, schrieb CLOSE Dave: Trying to upgrade RT with MySQL (actually MariaDB) from 3.8.7 to 4.2.0. I've reached