<<642 1>> Good morning,
we also have this problem, that since 4.2.1 we have html tags in some
(not in all, but I have no idea why sometimes and sometimes not ..)
replies.
So, I opened a ticket in testqueue:
-cut
-
Subje
I had a Linux expert have a look - there were a couple of directories missing
and a couple of other small conf issues. All working now, thanks.
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Hi!
I'm wondering how to create a new condition, spesifically I want to set
up a new condition OnCreateFromEmail, as specified here:
http://requesttracker.wikia.com/wiki/OnCreateFromEmail . I found the
instructions here:
http://requesttracker.wikia.com/wiki/WriteCustomCondition , but that
doesn't
I'm assuming that the current 3.0 version of RTIR isn't compatible with RT
4.2.x at the moment. When can we expect to see a release of RTIR compatible
with the currently version of RT?
Thanks.
Hi!
I have exactly the same problem. I've investigated the loading of the page with
the WYSIWYG-editor and got the following results:
http://s22.postimg.org/wqo1j42r5/wysiwyg.png
Maybe this will help debugging this further?
After the initial load the future loads of that js will be cached and
Hello,
I just updated from 4.0.10 to 4.2.1 and it seems to be working well
except when I am in a ticket, any page that shows a user drop down, ie
display and people load incredible slowly. I enabled slow query logging
and below are the two queries that appear to be causing the problem. I
appr
On 17 December 2013 11:19, Kevin Falcone wrote:
> You may find it easier to use the new extension we blogged about,
> instead of User Defined scrips/actions
>
>
> http://blog.bestpractical.com/2013/12/new-web-ui-for-rt-actions-and-conditions.html
Ooooh shiny. I’m going to add this soon. Than
On Tue, Dec 17, 2013 at 03:36:30PM +, Alex Young wrote:
> I'm assuming that the current 3.0 version of RTIR isn't compatible with RT
> 4.2.x at the moment.
As answered a few times on the RTIR mailing list, it is not.
> When can we expect to see a release of RTIR compatible with the currentl
On Tue, Dec 17, 2013 at 03:53:36PM +, Marius Flage wrote:
>I have exactly the same problem. I've investigated the loading of the page
> with the
>WYSIWYG-editor and got the following results:
>
>[1]http://s22.postimg.org/wqo1j42r5/wysiwyg.png
>
>Maybe this will help debugging
On Tue, Dec 17, 2013 at 03:56:19PM +0100, Marius Flage wrote:
> I'm wondering how to create a new condition, spesifically I want to set
> up a new condition OnCreateFromEmail, as specified here:
> http://requesttracker.wikia.com/wiki/OnCreateFromEmail . I found the
> instructions here:
> http://req
On 17 December 2013 11:53, Adam Hobaugh wrote:
> Hello,
>
> I just updated from 4.0.10 to 4.2.1 and it seems to be working well except
> when I am in a ticket, any page that shows a user drop down, ie display and
> people load incredible slowly. I enabled slow query logging and below are
> the tw
Hello,
I have been using the Chart option in RT 3.8. When I click on Show Results
a different query is shown e.g. the most recent other saved query.
Also, it would be useful if the Total result in the table on the
Chart executed the full query. See attached chart.
Related to the above is t
On 17 December 2013 13:19, Adam Hobaugh wrote:
> Hi Adam,
>
> I’m not sure if this applies but we had this issue and it was an RT ACL
> issue. I remember that it was an issue with granting or not-granting
> rights to special groups "Everyone" or “Unprivileged” but the details of
> which I cann
On 17 December 2013 13:19, Adam Hobaugh wrote:
> Hi Adam,
>
> I’m not sure if this applies but we had this issue and it was an RT ACL
> issue. I remember that it was an issue with granting or not-granting
> rights to special groups "Everyone" or “Unprivileged” but the details of
> which I cann
Den 17.12.2013 20:19, skrev Kevin Falcone:
You may find it easier to use the new extension we blogged about,
instead of User Defined scrips/actions
http://blog.bestpractical.com/2013/12/new-web-ui-for-rt-actions-and-conditions.html
-kevin
Hi!
This extension looks very nice and shiny and I
Hello,
My production system contains a few ACL's that do not dump correctly
using rt-dump-metadata. They end up multiple times in our dump as:
{
"Right" : "ExecuteCode",
"GroupDomain" : "RT::System-Role",
"GroupType" : "AdminCc"
},
(In JSON for readability)
Hi,
didn't get a response there. Is there a way to solve this? Possibly
through debugging RT4 to see how its actually trying to connect to
searchd instead of how the config looks like it should?
Regards
On 04/12/2013 13:45, m...@fv-berlin.de wrote:
> On Jan 5 09:55:28 EST 2012, Luciano Ernesto d
On Tue, 2013-12-17 at 23:11 +0100, m...@fv-berlin.de wrote:
> didn't get a response there. Is there a way to solve this? Possibly
> through debugging RT4 to see how its actually trying to connect to
> searchd instead of how the config looks like it should?
This lies firmly in the domain of having
Hi.
A it student.
And using this software.
And using the jaws for windows screen reader from
http://www.freedomscientific.com
Now.
How do I install this software and then configure.
Using windows 7 pro 32 bit, firefox 25, and internet explorer 11.
Marvin.
All,
Any one can help me to find the issues here.
RH6
Oracle as DB
fastcgi
Can't locate RT_Config.pm in @INC (@INC contains: /opt/rt4/local/etc
/opt/rt4/etc /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib
/usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl
/usr/share/perl5
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