On Sat, Jan 04, 2014 at 08:06:11PM +0100, Nicolas Roosen wrote:
I'd like to know what is the best method to send localized e-mails based
on the queue name?
For example I have a queue named FRTicket, and I would like ALL
correspondence written in French as soon as an e-mail is sent to this
On Sun, Jan 05, 2014 at 01:31:23PM +0400, Ivan Osipov wrote:
I'm using Request Tracker 4.2.1 and Lighttpd (1.4.28-2ubuntu4) via
fastcgi on Ubuntu 12.04 LTS.
Now size of /opt/rt4/var directory is 5.2 Gb and full backup
archive of /opt/rt4/ is very big.
In this directory a lot of folders with
On Fri, Jan 03, 2014 at 10:16:25AM -0700, Jesse Griffin wrote:
I tried just making the changes in the Template.pm file and that did *not*
work.
Doing that caused fatal problems, resulting in 500 errors... unless I did
something wrong?
Since you don't show the errors, it's impossible to
On 5 January 2014 01:31, Ivan Osipov osipo...@gmail.com wrote:
Hello all.
I'm using Request Tracker 4.2.1 and Lighttpd (1.4.28-2ubuntu4) via fastcgi
on Ubuntu 12.04 LTS.
Now size of /opt/rt4/var directory is 5.2 Gb and full backup archive of
/opt/rt4/ is very big.
In this directory a lot of
On Thu, Jan 02, 2014 at 01:33:03PM -0800, Ram wrote:
We have a class of requests that require us to take an action which may
take a few weeks; in
these cases the support folks set a reminder for e.g. 3 weeks. We don't to
close these tickets
b/c they are still being serviced and
06.01.2014 20:44, Kevin Falcone wrote:
On Sun, Jan 05, 2014 at 01:31:23PM +0400, Ivan Osipov wrote:
I'm using Request Tracker 4.2.1 and Lighttpd (1.4.28-2ubuntu4) via
fastcgi on Ubuntu 12.04 LTS.
Now size of /opt/rt4/var directory is 5.2 Gb and full backup
archive of /opt/rt4/ is very big.
In
On Thu, Jan 02, 2014 at 01:33:03PM -0800, Ram wrote:
We have a class of requests that require us to take an action which
may take a few weeks; in
these cases the support folks set a reminder for e.g. 3 weeks. We
don't to close these tickets
b/c they are still being serviced and
Hello,
On 06/01/2014 5:43 PM, Kevin Falcone wrote:
On Sat, Jan 04, 2014 at 08:06:11PM +0100, Nicolas Roosen wrote:
I'd like to know what is the best method to send localized
e-mails based on the queue name?
For example I have a queue named FRTicket, and I would like
ALL correspondence
On Thu, Jan 02, 2014 at 10:59:17PM +, Richard Bessey wrote:
Only one problem, if you look at the attachment the timestamp for the
message in RT and the
timestamp for the e-mail is differn't.
I have my RT set for the America/Los_Angeles time zone, yet if you look at
the
Kevin,
AHA!
Yes, that would be correct, we are using Outlook 2010 and exchange.
Regards,
Richard Bessey
Systems Support Technician
Walla Walla County Department of Human Services
1520 Kelly Place Walla Walla, WA 99362
Phone: 509-524-2920 Ext. 2974
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