Re: [rt-users] Need help about scrip condition

2014-01-20 Thread Eric MAISONOBE
Many thanks : this exactly what i was looking for ! Le 17 janv. 2014 14:34, Emmanuel Lacour elac...@easter-eggs.com a écrit : On Thu, Jan 16, 2014 at 06:57:12PM +0100, Eric MAISONOBE wrote: So i have 2 questions : - what's the way to check if the comment creator is Enoch root, and

[rt-users] On reply un-own ticket

2014-01-20 Thread Shane Vedvik
Does anyone know how this is implemented in RT 4? I know when we used RT 3 at a previous employer, any time a customer replied to a ticket the owner was changed to nobody and if it was resolved, it was re-opened. I would like to implement this behavior here but I didn't administer that server,

Re: [rt-users] REST mail-gateway using 100% cpu

2014-01-20 Thread Alex Vandiver
On Sun, 2014-01-19 at 23:54 -0800, andriuss wrote: I don't think so. First point, correct me if I'm wrong - An 'encoded-word' MUST NOT appear in any portion of an 'addr-spec' : It says, that you can't have the following syntax: Name Surname name@=?UTF-8?B?abc=?= ...are you attempting to