Felix Bachmann schreef op 25 augustus 2015 01:04:29
CEST:
>Hi all,
>I am hoping to get some hints for you. I was running version 4.2.4 for
>a long time. Today I had some issues with the mysql database server and
>after restart RT is always switching to the install screen as if it
>doesn’t find th
I am currently creating tickets and commenting on tickets using the CLI. I am
able to define what the content type is ('text/html'). I do not see a way to
define the content type using the REST API. Is there a way to define what the
text type will be? I am using the latest version of RT.
Th
Hi all,
I am hoping to get some hints for you. I was running version 4.2.4 for a long
time. Today I had some issues with the mysql database server and after restart
RT is always switching to the install screen as if it doesn’t find the database.
Needless to say that of course the database is ther
On Mon, Aug 24, 2015 at 3:55 PM, Bill Cole
wrote:
> On 24 Aug 2015, at 15:40, Matt Zagrabelny wrote:
>
>> On Mon, Aug 24, 2015 at 2:02 PM, Joseph D. Wagner
>> wrote:
What do you mean by "without logins"? The email address needs
to correspond to a user that already exists on the sys
On 24 Aug 2015, at 15:40, Matt Zagrabelny wrote:
On Mon, Aug 24, 2015 at 2:02 PM, Joseph D. Wagner
wrote:
What do you mean by "without logins"? The email address needs
to correspond to a user that already exists on the system?
Yes. Here's what happened. A privileged user entered an externa
On Mon, Aug 24, 2015 at 2:02 PM, Joseph D. Wagner
wrote:
>> What do you mean by "without logins"? The email address needs
>> to correspond to a user that already exists on the system?
>
> Yes. Here's what happened. A privileged user entered an external email
> address into the CC field, which d
> What do you mean by "without logins"? The email address needs
> to correspond to a user that already exists on the system?
Yes. Here's what happened. A privileged user entered an external email
address into the CC field, which did not have an account. RT autocreated an
account for that pers
On Sun, Aug 23, 2015 at 4:23 AM, Tissona Yossi wrote:
> Hi,
>
> Would someone found a solution for change the username field to be numeric?
I don't think this will work very well, but if I were to take a stab I
might look at hacking the source and removing the sequence from the
database for the u
On Mon, Aug 24, 2015 at 6:01 AM, wrote:
> Hello,
>
> I'm new to RT and I provide my customers managed hosting for their websites,
> email and other web applications.
> I'd like to offer my customers a product like one RT queue each,
> preconfigured to work with the required email addresses at the
On Mon, Aug 24, 2015 at 4:51 AM, Joseph D. Wagner
wrote:
> I need to limit what users can enter into CC and AdminCC. I cannot have
> them entering email addresses for those without logins.
What do you mean by "without logins"? The email address needs to
correspond to a user that already exists o
Excuse the delay in my response - I was not at work on Friday.
After reading your comments I re-examined my settings for RepeatTicket and
it turns out I was incorrect about my cronjob - Repeated tickets were not
being created how I expected.
I have now made four separate cronjobs as a temporary
Hello,
I'm new to RT and I provide my customers managed hosting for their
websites, email and other web applications.
I'd like to offer my customers a product like one RT queue each,
preconfigured to work with the required email addresses at the customer
internet domain. Each RT queue doesn't
are there any other informations which i could share with you that might help
for solving the issue ?
Regards,
Dave
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I need to limit what users can enter into CC and AdminCC. I cannot have
them entering email addresses for those without logins.
How can I limit or secure this?
Joseph D. Wagner
[cid:image001.jpg@01D0DE54.0E4E0E40]
Thanks for the reply, I am using the searches that RT generates (see screen
shot) when you are watching a queue. Is there any way to edit these?
Thanks
Sam
From: Zoey Schutt [mailto:z...@braincoral.io]
Sent: 19 August 2015 18:37
To: Sam Maher
Cc: rt-users@li
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