Re: [rt-users] round-robin auto assignment?

2015-10-22 Thread Asif Iqbal
On Thu, Oct 22, 2015 at 11:12 AM, Asif Iqbal wrote: > > > On Fri, Apr 12, 2013 at 2:22 PM, Thomas Sibley > wrote: > >> On 04/12/2013 11:06 AM, Doug Eubanks wrote: >> > I apologize, but Perl isn't my strong suit. :D >> > >> > Changing those three lines

Re: [rt-users] Ticket Links missing post upgrade/conversion to Oracle 4.2.11.

2015-10-22 Thread Aaron Guise
Hi Greg, This certainly sounds like a mismatch as Maik suggested. This happens when I refresh my test/dev instance of RT from production also. I then run the rt-validator over the database and this corrects all the mismatched links. This is needed as I use the server hostname as the

Re: [rt-users] round-robin auto assignment?

2015-10-22 Thread Asif Iqbal
On Fri, Apr 12, 2013 at 2:22 PM, Thomas Sibley wrote: > On 04/12/2013 11:06 AM, Doug Eubanks wrote: > > I apologize, but Perl isn't my strong suit. :D > > > > Changing those three lines still compiles and updates the scrip, but it > > doesn't do anything and never

Re: [rt-users] Installing GD components

2015-10-22 Thread Asanka Gunasekera
Hi Kobus, how do I enable detailed loggin, below is what I did but it still gives only succesfull logins Set($LogToSyslog, ''); Set($LogToFile, 'debug'); Set($LogDir, '/var/log/rt'); Set($LogToFileNamed , "rt.log"); Thanks and Regards Asanka On

[rt-users] Overflow bug when using external auth plugin with assets

2015-10-22 Thread fleon
Hello, i have rt 4.2.10 with both external auth plugin and assets plugin. When looking at an asset, the owner's name and email appears, and it's too wide for the rest of the label "User Summary". Screenshot of the issue at http://i.imgur.com/vf1Cy2d.png localized in spanish. -- View this