Re: [rt-users] Issues After Upgrading to 4.4

Hi, if you use mod_perl, then the docs have the answer: https://www.bestpractical.com/docs/rt/4.2/web_deployment.html#mod_perl-2.xx Chris Am 11.02.2016 um 18:45 schrieb Satyajeet Singh: > Hi All, > > After Upgrading to 4.4 I noticed that values for Custom DateTime Fields > entered by non root

Re: [rt-users] Running RT at /rt rather than / with Nginx

Hi, the docs says for $WebBaseURL "Usually you don't want to set these options" [1]. Remove $WebBaseURL config and set $WebDomain to 'mysite.com' and everything should be fine. If you use SSL, remember to also set $WebPort to 443. Chris [1]

Re: [rt-users] Running RT at /rt rather than / with Nginx

I checked what i have changed. I copied the Login template to /opt/rt4/local/html/Elements and than changed this line from to On Mon, Feb 29, 2016 at 11:14 PM, François Meehan wrote: > Hi all, > > > I am trying to change the location of our RT server to access it at >

Re: [rt-users] Issues After Upgrading to 4.4

Dear Sean, Did you manage to find any solution for this. Apologies, but we are planning t update to 4.4 for new features but not able to do it due to this issue. Thanks a lot for your help. -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 17 February 2016 at

Re: [rt-users] Running RT at /rt rather than / with Nginx

Hi, I know that problem I had this on my installation althoug. To resolve that Problem I changed the Login template. In that template you have to add the suburl. In your case /rt to the submit function. > Am 29.02.2016 um 23:14 schrieb François Meehan : > > Hi all, > > I

Re: [rt-users] New Script

I see the error in /var/log/messages: Mar 2 15:50:02 rt RT: Template parsing error: RT::Ticket::Requestor Unimplemented in Text::Template::GEN75. (template line 3) #012#012Stack:#012 [/usr/local/share/perl5/DBIx/SearchBuilder/Record.pm:494]#012 [template:3]#012

[rt-users] New Script

Hi, We would like to Cc sugar-sales on incoming RT correspondence. The email to sugarcrm would be From: {Requestor}, not RT. I created a new script: Name: Cc sugar-sales Description: Send Cc of original request with Requestor as Sender to sugar-sales Type Perl Content:

Re: [rt-users] Fwd: RT Not Sending Email

From address is valid. I'm comparing the logs from 3.8 and 4.4 and in the 4.4 logs, there just isn't any indication that SendEmail.pm is invoked. It's as if that action isn't called at all. Boris Epstein wrote on 3/2/16 8:40 AM: Hello Roger, I am not sure that is it but have you checked that

Re: [rt-users] Fwd: RT Not Sending Email

Hello Roger, I am not sure that is it but have you checked that you are using a valid "from" address? Cheers, Boris. On Tue, Mar 1, 2016 at 5:31 PM, Roger Dooley wrote: > Hello, > > I was wondering if someone could shed some light as to how to get RT to > send > out