Re: [rt-users] Migrating tickets from 4.0.24 to 4.4.1 (a new instance)

I'll let more experienced people give all the details and warnings, but I did a similar thing going from 4.2.8 (the Debian package) to 4.4.1. Essentially, I exported my 4.2.8 database, re-imported it into a new database, pointed 4.4.1 at it with the ./configure command, checked my privileges in

[rt-users] Migrating tickets from 4.0.24 to 4.4.1 (a new instance)

A few years ago I installed RT from the debian package repo, is it version 4.0.24 I believe. I have around ~900 historical tickets in there. It seems more trouble than it is worth to try to “upgrade” this instance directly, because of the ways in which the debian package installs itself. So

[rt-users] display recurring tickets info

Hi all, What is the way to display the recurrence fields of a recurring ticket? I want to display those fields in a ticket overview. Thanks, Piet -- Dit bericht is gescanned op virussen en andere gevaarlijke inhoud door MailScanner en lijkt schoon te zijn. - RT 4.4 and RTIR training se