Hi all,
It hit me the other day that instead of trying to move the priority field
out of the details view, I could simply make a custom field for priority,
then set it in a script on ticket creation.
I see in the docs how to set a ticket's priority, but is there a way to get
a queue's priority val
I think I found it. Further down was a regex I didn't notice before, inside
a for-each loop I thought wasn't being used. Changing that as well as the
first one seems to have gotten things working.At least for now. :)
On Tue, Nov 1, 2016 at 12:56 PM, Nilesh wrote:
> Please share the code? I think
Please share the code? I think you may be missing a chomp after fetching
your subject header in your variable. This took a good amount of my time
debugging why my thing wasn't working.
--
Nilesh
On 01-Nov-2016 10:20 PM, "Alex Hall" wrote:
> Hey list,
> I've been messing with Email_Local.pm for
Hey list,
I've been messing with Email_Local.pm for the last day, but I can't get it
to work correctly. I need to make the regex used to detect ticket replies
not require a space before the pound sign. I'm starting to suspect that
Outlook isn't removing that space, but rather replacing it with some
Hi Alex,
You may need to add the following to the end of your Email_Local.pm
file:
1;
Best Regards
Martin
On 2016-10-31 20:17, Alex Hall wrote:
Hi all,
Thanks for the responses, it's partially working. When I use my
Email_Local.pm, the server refuses to start, yet I have no errors.
Running
