Hi Alex,
You could use a scrip, something like:
https://rt-wiki.bestpractical.com/wiki/AddWatchersOnCorrespond
Cheers,
Vinzenz
Vinzenz Sinapius
Information Technology | Informationstechnik
tracetronic GmbH
Stuttgarter Str. 3
01189 DRESDEN
GERMANY
Phone: +49 351 205768-167
Fax: +49 351
Hello list,
I really want to make one-time CC/admin CC people into permanent CCs. I've
been all through share/html/Tickets/Create.html, since that's where the
form for new tickets points, and I can't find where it actually makes the
tickets. I thought all I'd have to do is adjust a few arguments
Hello all,
I think I already know the answer, but I want to be sure. I'm running MySQL
5.5 on Debian 8, RT 4.4.1. I want to go to 5.6 or 5.7 to enable full text
search. Are there any potential problems in doing this? Does RT use any
aspect of MySQL that would be affected by any of the changes made
Le 10/11/2016 à 14:49, John Angel a écrit :
>> Here I use the callback
>> rt/local/html/Callbacks/MyCompany/Elements/MessageBox/Default with the
>> following content:
> That's great help and works like a charm, many thanks Emmanuel.
>
>
nice to hear :)
--
Easter-eggs
> Here I use the callback
> rt/local/html/Callbacks/MyCompany/Elements/MessageBox/Default with the
> following content:
That's great help and works like a charm, many thanks Emmanuel.
-
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Los
Hi Tomas,
You need to assign the ShowAssetsMenu right to the relevant user/group.
Obvoiusly I'm making the assumption that the user is a Priviledged user.
Best Regards
Martin
On 2016-11-10 09:46, Stehlík Tomáš wrote:
Hello,
another simple question - how can I show articles / assets for
Hello,
another simple question - how can I show articles / assets for standard user
(not root) in main menu? There is only "home page", "search" and "tools".
Thank you
Tomas Stehlik-
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
*