Hi. Upgrading from RT 3.8.2 to 3.8.8 on CentOS 5.5. Following the
README and the UPGRADING docs, I ran "make upgrade" which died with:
All dependencies have been found.
/opt/local/bin/ginstall -c -m 0755 -o root -g www -d /opt/rt3/etc
make: /opt/local/bin/ginstall: Command not found
make: *** [
My RT 3.8.8 has lost its prettiness. It's text-based now, no colors
or graphics, only text. It does work, but it isn't pretty. No
buttons, only links.
The only errors I can find are in the Apache httpd log, and it seems
each time I click on a link within RT, I get a message like this in my
htt
On Fri, Jan 21, 2011 at 4:12 PM, Aleksey Tsalolikhin
wrote:
> My RT 3.8.8 has lost its prettiness. It's text-based now, no colors
> or graphics, only text. It does work, but it isn't pretty. No
> buttons, only links.
>
> The only errors I can find are in the Apach
Thank you, I found I got RT back to normal after commenting out
mod_wsgi (python) in the httpd.conf.
There is some conflict between the two.
We'll sort this out.
Thanks!! :)
Aleksey
Hi. We're using RT 3.8.8 with a Postgres back end, and are having trouble
with the upgrade instructions in the rt-4.0.0 README.
I am trying to follow step 6b, If you are UPGRADING from a previous
installation:
make upgrade
This runs to completion (although I had to add the rt-4.0.0 di
I figured out I have to run the "configure" script before "make upgrade".
Thanks,
-at
D] rt-3.8.1]#
So I re-ran this command as:
rt3=# GRANT SELECT, UPDATE ON attachments_id_seq TO rt_user;
GRANT
rt3=#
MySQL.com docs say "USAGE" is synonym for "no privileges".
Does anybody know the PostgreSQL equivalent for "no priveleges", please?
Best,
Aleksey
I think I am OK... if anybody knows to the contrary, please let me know.
rt3=# \du
List of roles
Role name | Superuser | Create role | Create DB | Connections | Member of
---+---+-+---+-+---
...
rt_user | no
On Tue, Dec 2, 2008 at 2:36 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
>
> USAGE for sequences has been added in Pg 8.2. Replace "GRANT USAGE,
> SELECT, UPDATE" with "GRANT SELECT, UPDATE" in etc/acl.Pg.
Thanks, Ruslan! that's what I did. But now I get HTTP 500 internal
server error when I t
>
> On Wed, Dec 3, 2008 at 1:52 AM, Aleksey Tsalolikhin
> <[EMAIL PROTECTED]> wrote:
>> On Tue, Dec 2, 2008 at 2:36 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
>>>
>>> USAGE for sequences has been added in Pg 8.2. Replace "GRANT USAGE,
>>&g
Hi. Did the root password change from 'password' ? I cannot log
in... I am trying "root" with password "password" as per the docs,
but I am getting "Your username or password is incorrect"
In httpd logs, I see HTTP 200 OK, "POST /rt/ HTTP/1.1
any suggestions?
On Tue, Dec 2, 2008 at 4:52 PM, Aleksey Tsalolikhin
<[EMAIL PROTECTED]> wrote:
> Hi. Did the root password change from 'password' ? I cannot log
> in... I am trying "root" with password "password" as per the docs,
> but I am getting &q
On Tue, Dec 2, 2008 at 5:04 PM, Glenn Sieb <[EMAIL PROTECTED]> wrote:
>
> rt_user should have *all* permissions on the tables--it is, after all,
> the user controlling the database.
Thanks, Glenn. Here is what I ran. Did I miss anything?
I tried putting in CREATE as Ruslan suggested but had to
; wrote:
> do make install, files for init step are used from destination dir.
>
> On Wed, Dec 3, 2008 at 5:14 AM, Aleksey Tsalolikhin
> <[EMAIL PROTECTED]> wrote:
>> On Tue, Dec 2, 2008 at 6:11 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
>>> As you stopped
Thanks,
Aleksey
--
Aleksey Tsalolikhin
UNIX System Administrator
"I get stuff done!"
http://www.lifesurvives.com/
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EM
Thank you, Emmanuel for the RTFM pointer, my new tickets now include a
Custom Field with values fetched from an external source. Woo-hoo!
:)
Next question - and this is what my boss really wants - is to have
multiple text boxes where the user provides input, and then they click
"search" and anoth
particular company
operates at that location.
Or would we have to change RT source code to do that?
Thanks,
Aleksey
--
Aleksey Tsalolikhin
UNIX System Administrator
"I get stuff done!"
http://www.lifesurvives.com/
___
http://lists.bestpractic
Hi. I am configuring an email gateway for RT 3.8.2.
rt-mailgate fails with:
/opt/rt3/bin/rt-mailgate: connecting to
https://rt.example.com/rt//REST/1.0/NoAuth/mail-gateway
not ok - Could not load a valid user
The fine manual states,
You also need to give the Everyone pseudogroup the priv
On Fri, May 8, 2009 at 4:54 PM, Aleksey Tsalolikhin
wrote:
>
> The fine manual states,
>
> You also need to give the Everyone pseudogroup the privilege
> "CreateTicket" on all queues that rt-mailgate will be using,
> because mail requests are by default u
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