, 2013 1:36 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Printing Charts
On 02/11/2013 06:54 PM, April Rosenberg wrote:
Good Afternoon,
I am running 4.0.5 on Ubuntu. After creating queries and going to the
chart options. I cannot print the charts out, it is the title
charts. I have
tried searching, but most info is about display being broken as well as
printing. I am using the default template, with a change in color on css
only.
Does anyone have any ideas?
April
[image: Yelp!]
*April Rosenberg*
*e:* apr...@yelp.com *t:* 415.632.4020
image001.gif
) {
$User-SetPrivileged(0);
print LogFile User, .$User-Name., removed from privileged.\n;
}
}
close (LogFile);
exit;
[image: Yelp!]
*April Rosenberg*
*e:* apr...@yelp.com *t:* 415.632.4020
image001.gif
We're hiring! http://bestpractical.com/jobs
: Yelp!]
*April Rosenberg*
*e:* apr...@yelp.com *t:* 415.632.4020
image001.gif
Final RT training for 2012 in Atlanta, GA - October 23 24
http://bestpractical.com/training
We're hiring! http://bestpractical.com/jobs
not working?
On Fri, Aug 17, 2012 at 11:27:03AM -0700, April Rosenberg wrote:
I have RT 4.0.5 set up to accept mail and not create new users. I am
using
RT::Authen::ExternalAuth. I have a problem where some of my users are
not using their original
email address to send emails to RT. When
All,
I have RT 4.0.5 set up to accept mail and not create new users. I am using
RT::Authen::ExternalAuth. I have a problem where some of my users are not
using their original email address to send emails to RT. When they send an
email into an RT monitored address they get three emails,
For #2 I actually have a custom field in my queue definitions that I call
Signature which is my first custom field for queues. I then have:
{$Ticket-QueueObj-FirstCustomFieldValue()}
At the bottom of my autoreply, for correspondence and resolve I use:
Regards,
{$Ticket-OwnerObj-RealName ||
Good Morning,
I have been setting up some new queue’s in our RT instance as multiple
departments will use this. I wanted to use names like IT_Helpdesk and
HR_Inbound for my queues, but that is a little unfriendly for my users. I
was wonder if there was a way to change which name is displayed
Good Morning,
I have been setting up some new queue’s in our RT instance as multiple
departments will use this. I wanted to use names like IT_Helpdesk and
HR_Inbound for my queues, but that is a little unfriendly for my users. I
was wonder if there was a way to change which name is displayed
Good afternoon,
I am just trying to get RT up and running. I am getting an odd error while
using fetchmail to grab email from Gmail. I am running RT 4.0.1 on Ubuntu
10.04. below are my fectmailrc file and the fetchmail log file. I have
daemon commented out so I could run the command by
] On Behalf Of Thomas
Sibley
Sent: Wednesday, February 29, 2012 12:49 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] (no subject)
On 02/29/2012 03:43 PM, April Rosenberg wrote:
Can't locate object method DistinctFieldValues via package
RT::Queues at /usr/share/request-tracker4
: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas
Sibley
Sent: Wednesday, February 29, 2012 1:33 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] (no subject)
On 02/29/2012 04:02 PM, April Rosenberg wrote:
DBIx
::ExternalAuth::CanonicalizeUserInfo returning Address1: , City: ,
Country: , Disabled: 0, EmailAddress: apr...@yelp.com, ExternalAuthId:
aprilr, Gecos: aprilr, Name: aprilr, Organization: , Privileged: 0,
RealName: April Rosenberg, State: , WorkPhone: , Zip:
(/usr/local/share/request-tracker4/plugins/RT-Authen
Good Afternoon,
I have been working to figure this out for a while and I am just not sure
what I am not doing wrong and I am unable to find much information on this
on the web. I am running Request Tracker 3.8.7 on Ubuntu 10.04 with MySQL
5.0.92 and Apache 2.2.14 with mod perl 2.0.4. I have
...@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Wednesday, September 07, 2011 2:56 PM
To: RT-Users@lists.bestpractical.com
Subject: Re: [rt-users] Making autocreated AD users into privileged users
On Wed, Sep 07, 2011 at 02:48:59PM -0700, April Rosenberg wrote:
I have been working to figure this out
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