Re: [rt-users] long page load times with many comments, was: is SELECT GET_LOCK normal?

2008-12-08 Thread Bryan McLellan
On Mon, Dec 8, 2008 at 5:14 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote: > http://rt3.fsck.com//Ticket/Display.html?id=12774 Note that to read that, login as guest/guest. That's it, thanks. Added this to RT_SiteConfig.pm. Set($LogToSyslog, 'info'); Also linked in that bug is a debian bug [

Re: [rt-users] long page load times with many comments, was: is SELECT GET_LOCK normal?

2008-12-08 Thread Bryan McLellan
On Thu, Dec 4, 2008 at 6:06 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote: > Could you check if ShowMessageStanza from 3.8 repository [1] improves > situation? See also comments below. > [1] > http://svn.bestpractical.com/cgi-bin/index.cgi/bps/view/rt/3.8/trunk/share/html/Ticket/Elements/ShowMessa

Re: [rt-users] rt 3.8.1: Font and spacing issues in ticket history section issue

2008-12-08 Thread Bryan McLellan
On Mon, Dec 8, 2008 at 12:00 PM, Janet Houser <[EMAIL PROTECTED]>wrote: > When my users add comments while logged into rt (3.8.1), the font is very > large and the lines are > double spaced. When you reply to rt tickets via a mailer, this doesn't > happen. Have you tried turning off the WYSIWYG

Re: [rt-users] Issue with RT 3.8.1 and Active Directory authentication

2008-12-08 Thread Bryan McLellan
On Mon, Dec 8, 2008 at 10:44 AM, Elton S. Fenner <[EMAIL PROTECTED]>wrote: > I can login but get this message in browser: > *Can't call method "as_string" on an undefined value at > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm > line 97, line 514. * > This loo

[rt-users] long page load times with many comments, was: is SELECT GET_LOCK normal?

2008-12-04 Thread Bryan McLellan
On Thu, Dec 4, 2008 at 5:07 PM, Micah Gersten <[EMAIL PROTECTED]> wrote: > I had this problem about a month ago. Search the archives for: Apache > Session locking taking a while > You should see some info on a possible fix. Thanks, yes. Although, that seems like a hack of some kind. The select lo

[rt-users] is SELECT GET_LOCK normal?

2008-12-04 Thread Bryan McLellan
I'm having issues with large tickets taking a while to load. FF3, IE7 and Links all show the symptoms where there will be long pauses between tickets being displayed RT 3.8.1 (source build) on Ubuntu intrepid amd64, with fast-cgi mysql-server 5.0.32-7etch5 on Debian etch x86, with huge.cnf on the

[rt-users] [SOLVED] Re: RT 3.8.1 Logged out on Search

2008-11-07 Thread Bryan McLellan
On Fri, Nov 7, 2008 at 9:55 AM, John <[EMAIL PROTECTED]> wrote: > what version are you migrating from? im certain UPGRADING.mysql applies... > it says at line 13/14: > > If you're upgrading RT from versions prior to 3.8.0 then you MUST follow > instructions below. Thanks John, I missed that RT wa

Re: [rt-users] RT 3.8.1 Logged out on Search

2008-11-07 Thread Bryan McLellan
On Fri, Nov 7, 2008 at 4:03 AM, JOHN ROMAN <[EMAIL PROTECTED]> wrote: > this should be an easy fix that has to do with differences in the RT > database you migrated from versus the one you use in 3.8.1. you'll need to > follow these steps > > 1. export the database from your old RT > 2. update t

[rt-users] RT 3.8.1 Logged out on Search

2008-11-06 Thread Bryan McLellan
27;t an RT::Principal or id. It's (undefined) (/opt/rt3/bin/../lib/RT/Group_Overlay.pm:1031) When I log back in, I get the expected search results page. I'm able to log in, manipulate tickets just fine. I just get logged out on the search. Ideas? I'll look at the source tomorrow