On Mon, Dec 8, 2008 at 5:14 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
> http://rt3.fsck.com//Ticket/Display.html?id=12774
Note that to read that, login as guest/guest.
That's it, thanks. Added this to RT_SiteConfig.pm.
Set($LogToSyslog, 'info');
Also linked in that bug is a debian bug [
On Thu, Dec 4, 2008 at 6:06 PM, Ruslan Zakirov <[EMAIL PROTECTED]> wrote:
> Could you check if ShowMessageStanza from 3.8 repository [1] improves
> situation? See also comments below.
> [1]
> http://svn.bestpractical.com/cgi-bin/index.cgi/bps/view/rt/3.8/trunk/share/html/Ticket/Elements/ShowMessa
On Mon, Dec 8, 2008 at 12:00 PM, Janet Houser <[EMAIL PROTECTED]>wrote:
> When my users add comments while logged into rt (3.8.1), the font is very
> large and the lines are
> double spaced. When you reply to rt tickets via a mailer, this doesn't
> happen.
Have you tried turning off the WYSIWYG
On Mon, Dec 8, 2008 at 10:44 AM, Elton S. Fenner
<[EMAIL PROTECTED]>wrote:
> I can login but get this message in browser:
> *Can't call method "as_string" on an undefined value at
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm
> line 97, line 514. *
>
This loo
On Thu, Dec 4, 2008 at 5:07 PM, Micah Gersten <[EMAIL PROTECTED]> wrote:
> I had this problem about a month ago. Search the archives for: Apache
> Session locking taking a while
> You should see some info on a possible fix.
Thanks, yes. Although, that seems like a hack of some kind. The select
lo
I'm having issues with large tickets taking a while to load. FF3, IE7
and Links all show the symptoms where there will be long pauses
between tickets being displayed
RT 3.8.1 (source build) on Ubuntu intrepid amd64, with fast-cgi
mysql-server 5.0.32-7etch5 on Debian etch x86, with huge.cnf
on the
On Fri, Nov 7, 2008 at 9:55 AM, John <[EMAIL PROTECTED]> wrote:
> what version are you migrating from? im certain UPGRADING.mysql applies...
> it says at line 13/14:
>
> If you're upgrading RT from versions prior to 3.8.0 then you MUST follow
> instructions below.
Thanks John, I missed that RT wa
On Fri, Nov 7, 2008 at 4:03 AM, JOHN ROMAN <[EMAIL PROTECTED]> wrote:
> this should be an easy fix that has to do with differences in the RT
> database you migrated from versus the one you use in 3.8.1. you'll need to
> follow these steps
>
> 1. export the database from your old RT
> 2. update t
27;t an RT::Principal or id. It's (undefined)
(/opt/rt3/bin/../lib/RT/Group_Overlay.pm:1031)
When I log back in, I get the expected search results page. I'm able
to log in, manipulate tickets just fine. I just get logged out on the
search. Ideas? I'll look at the source tomorrow