Re: [rt-users] Rights management question

2010-03-08 Thread Charles-Noël Bouteville
quot; value in it) it for a given ticket and have > another group of a few members Admin (add/modify values available for > selection) the CF. > Does that make any sense? I hope I've been able to help you with this. > > Kenn > LBNL > > > On 3/5/2010 9:18 AM, Charles-Noë

Re: [rt-users] Rights management question

2010-03-08 Thread Charles-Noël Bouteville
Le 5 mars 2010 18:47, Jerrad Pierce a écrit : > > For instance in queue1, the Cc can see CF1 and CF2 and the AdminCc see > CF1, > > CF2, CF3 and can modified only CF1. Is that Possible ? > Yes, as long as you want the same rights for whatever other queues > those CFs are applied to and those user

Re: [rt-users] Rights management question

2010-03-05 Thread Charles-Noël Bouteville
Le 5 mars 2010 17:36, Jerrad Pierce a écrit : > each custom field rights by Roles. The Roles Rights on CF can only be > > granted in Global way? So am i missing something ? > The fact that CFs themselves may be selectively applied to queues? Yes but in in a queue ? For instance in queue1, the

[rt-users] Rights management question

2010-03-05 Thread Charles-Noël Bouteville
Hi, I'm having trouble with the right management in RT. First I've installed RightsMatrix to manage Rights. (by the way, very useful to get a better view on the rights system). I have seen that we can't manage each custom field rights by Roles. The Roles Rights on CF can only be granted in Gl