Re: [rt-users] Increasing priority over time

2008-09-25 Thread Charles Trevor
Adam Smith wrote: > Can someone point me at some instructions for what needs to run in > order to increase priority on jobs in a queue which has a start/end > priority set? > > I'd like jobs to creep up in priority in time over on a particular > queue, and I'm sure a Cron job of some descr

Re: [rt-users] Billable hours tracking?

2008-08-04 Thread Charles Trevor
Rob Morin wrote: > Hello all, first post here , so be gentle.. :) > > I was wondering if there si a way or add on to have RT track o rhave a > way to enter billable hours? Meaning a client creates a ticket say at > noon on Monday, we see it at 3pm and start working and over the course > of 3 da

Re: [rt-users] zabbix & RT

2008-03-19 Thread Charles Trevor
Toth Milan wrote: > Hi to all, > > i'm using Zabbix for a while now and i'm looking for some perl > script which will be called from zabbix when trigger come true or > false and place a ticket directly to queue. I'm runnig RT3 and Zabbix > on the same machine. Thanks in advance.