I'm trying to get the TimeWorked reports from the wiki running:
http://wiki.bestpractical.com/view/TimeWorked
I've never used callbacks before, but there's some vagueness on the
paths here Im not understanding:
*for the calllback, the ArbitraryName is exactly that?
*for the html file, does
On 4/24/08 1:01 AM, Chad Adlawan wrote:
Hello Chris,
On Thu, Apr 24, 2008 at 12:23 AM, Chris Fabri [EMAIL PROTECTED]
mailto:[EMAIL PROTECTED] wrote:
This is the modify self right, which can be applied on a per group or
per user basis in the global rights sections respectively
On 4/23/08 11:00 AM, Chad Adlawan wrote:
Hello List,
I did my homework, found nothing, and sent the same query few days ago -
will try once again.
Is it possible to prevent users from editing or customizing 'RT at a
glance' ?
That's my original question - assuming it can't be done,
On 4/22/08 3:00 PM, Gene LeDuc wrote:
Hi Chris,
I haven't tried this, but it seems to me that it ought to work. If I
wanted to do this on my installation (we use sendmail as our MTA), I'd
remove the alias for that queue from sendmail's aliases file and then
set the reply-to address for
I have certain queues that I don't want users to be able to create new
tickets in via email. I want to force them to use the web interface.
Is there a way to do this on a per queue basis?chris
___
On 3/24/08 5:58 PM, Gene LeDuc wrote:
Hi All,
Is there an easy (or not so easy) way to set the default refresh on the RT
at a glance page from Don't refresh this page to some value like every
20 minutes? Can it be added to the personal preferences configuration so
that it's an
On 2/25/08 2:22 PM, Ruslan Zakirov wrote:
yep, only top most text part is treated as content of a transaction,
all other parts are treated as attachments. You can configure
notifications to attach those objects as well to outgoing emails. Read
about that on the wiki - page Template. As well,
We had an issue in rt 3.6.3 where only part of a reply comes through in
email, but the whole reply is visible in the web interface. It looks
like the user sent (or had formatted) a reply as a couple of plain text
attachements, and only the first attachment is making it through the
email.
Greetings!
I'm attempting to put links for attachments in emails, using the
template provided here:
http://wiki.bestpractical.com/view/AddAttachmentLinksToMail,
specifically, the code for sending the link only for a given transaction
that has an attachment:
{ my $res;
my $Attachments =
