Re: [rt-users] Synchronisation of two RT systems ???

Hi, If the ID *IS* the same (and the queues are the same?notsure?), then you may set up a scrip to auto send an email to the 2nd systems according comment email address on comment, the system would put it in the way you want this. It depends on several things alltho.. 2009/6/9 Odhiambo ワシントン

[rt-users] Dashboards on Self Service

Hi all, I'm looking for a way to enable my users to see 1 particular dashboard in the selfservice... i copied the dashboards folder to selfservice and given the unprivilaged group the SeeDashboards right... i created the dashboard, taped on the link:

[rt-users] Ticket history name format change

Hi all, please help me, i need to change the username format in the ticket history to display not the username but the realname instead! For example: I have the users with random login chars: S2ttkt is Adam Kovacs S2ttkt - Ticket 44: Correspondence added to Adam Kovacs - Ticket 44: Correspondence

Re: [rt-users] RT instance not sending On create autoreply email, but sends any other scrip's email but not to CC Watchers.. SOLVED

situation. Kenn LBNL On 4/29/2009 1:44 AM, Dániel Omaisz-Takács wrote: Hi all, i have encountered a problem i couldn't solve and couldn't find any solution on the mailing lists eather: i have 2 RT instances installed on the server, both are configured with the same scripts, completely different