Tom,
Thanks for the updated rt-client, i will be testing this in the next few weeks.
Thanks,
Eli
On Jul 4, 2013, at 7:05 PM, Tom Lahti tla...@dmsolutions.com wrote:
I have shamelessly and unapologetically stolen Robert Vinson's excellent work
on his fork, for the most part. I did
Hello,
I'm not sure if this is a bug or something we're doing incorrectly. We have a
custom field in our implementation of RT that is defined as a Fill in one text
area.
If the custom field contains a comma, for example: Hello, my name is Inigo
Montoya, the cf method is returning an array
of expediency and time constraints, I had to switch to
Perl to get our initial integration between ticketing (RT) and bug
tracking (Rally) back on schedule.
Regards,
Eli Boaz
On 5/4/13 12:33 PM, Peter Roosakos proosa...@yahoo.com wrote:
I'm playing around with the rt-client ruby gem, and running
to keep down to a minimum.
Thanks again,
-Eli
From: Ruslan Zakirov r...@bestpractical.commailto:r...@bestpractical.com
Date: Friday, April 26, 2013 2:04 AM
To: Eli Boaz eb...@icontrol.commailto:eb...@icontrol.com
Cc: RT User List
rt-users@lists.bestpractical.commailto:rt-users
(@admin_cc);
}
$ticket-comment(message=$comment);
try {
$ticket-store;
} catch Exception::Class::Base with {
die Unable to store ticket update, shift-message;
};
}
Thanks in advance,
Eli Boaz
