Greetings everyone,
I've been strugging with this weeoe for a few days and frankly I am stumped.
Here is the situation. I need to users who are not in the RT users table to
have the ability to reply to a ticket via email. I've gone though the mail
list and tried several of the suggestions I
/mail-gateway:75)
On Thursday, June 09, 2011 12:51:57 PM Kevin Falcone wrote:
On Thu, Jun 09, 2011 at 12:44:35PM -0400, Eric Stoycon wrote:
Greetings everyone,
I've been strugging with this weeoe for a few days and frankly I am
stumped. Here is the situation. I need to users who
to /home/rtuser/lib/perllocal.pod
On Apr 28, 2011, at 12:25 PM, Kevin Falcone wrote:
On Thu, Apr 28, 2011 at 12:15:17PM -0400, Eric Stoycon wrote:
I just finished installing a fresh copy of RT 3.8.8, working great, and
I've been trying to
If you're doing a fresh install, you should really
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Yes
perl Makefile.PL PREFIX=$HOME
On Apr 28, 2011, at 2:57 PM, Kevin Falcone wrote:
On Thu, Apr 28, 2011 at 02:43:05PM -0400, Eric Stoycon wrote:
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
As far as the install locations go. I don't have
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Kevin,
Removing the PREFIX worked. RTFM shows up now
Thanks for your help
On Apr 28, 2011, at 3:14 PM, Kevin Falcone wrote:
On Thu, Apr 28, 2011 at 03:07:23PM -0400, Eric Stoycon wrote:
perl Makefile.PL PREFIX=$HOME
There's your problem
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Already did :)
Thanks again
On Apr 28, 2011, at 3:42 PM, Kevin Falcone wrote:
On Thu, Apr 28, 2011 at 03:39:50PM -0400, Eric Stoycon wrote:
Removing the PREFIX worked. RTFM shows up now
Thanks for your help
For the record, you may have two
Hello everyone.
I need to create a report which shows the average length of time a ticket is in
each status. I tried adapting the 'include ticket history' template in a perl
script but I cannot seem to get it to include status changes. I've dug through
the wiki some and the list archive but
