Hi,
I gave up solving this, and scheduled this perl script
http://requesttracker.wikia.com/wiki/DueDateRemindersByEmail, instead of using
rt-crontool.
Works like a charm.
BR
Fredrik
From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of
Fredrik Nyström
Sent: Monday
Marcos Orallo
Sent: Monday, May 25, 2015 10:08 AM
To: Fredrik Nyström
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] rt-crontool not sending mail, no errors
I may be suggesting the obvious again but did you make sure the template works?
Does it have any perl code?
Do you get the transact
Behalf Of
Marcos Orallo
Sent: Saturday, May 23, 2015 4:58 PM
To: Fredrik Nyström
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] rt-crontool not sending mail, no errors
Hi Fredrik,
Have you tried using a simpler BeforeDue condition to test? Something like
"--condition-arg 2h"
Hi,
I'm trying to use rt-crontool, to send out reminders when a ticket expires due
date.
The command and output is like this, but no mail is sent:
[root@ ~]# /opt/rt4/bin/rt-crontool --search RT::Search::FromSQL \
> --search-arg 'Queue = "The Queue" and (Status = "open" or Status =
