We are thinking of upgrading from 3.6.5 - 3.8.1. We use Jim Meyer's
User_Local.pm overlay for LDAP authentication to Active Directory. It
is currently running on CentOS 5.2.
I wondered if some of you would be able to provide some insights into
this upgrade? Anyone written a comprehensive
Hello,
I think YUM broke something last night. Upon a reboot today, apache
will not start. In /var/log/httpd/error_log, I get this error:
---snip---
[Tue Jul 08 12:45:03 2008] [error] File::Temp version 0.18
required--this is only version 0.16 at
]
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From: Leal, Mario A.
Sent: Tuesday, July 08, 2008 12:52 PM
To: 'rt-users@lists.bestpractical.com'
Subject: RT DOWN - Error message starting Apache
Hello,
I
When a user creates a ticket by sending an email with an address cc'd,
the cc'd addressee is not added to the ticket. Is this by design? Is
there a way for RT to read the cc'd data and add data to the appropriate
fields?
Best regards,
Mario A. Leal, Jr.
Senior Systems Analyst
First, Thank you to everyone who responded to my last question-Greatly
appreciated!!
I am authenticating my users via Active Directory. Because of this, I
have no need for the preferences menu for users using the self service
portal. I don't want users to think they are changing their
Hello,
So, my boss stepped in and loves the test implementation of RT. Looks
like he'd want to use it. However, he doesn't like the lite reporting
features.
I was perusing the list for reporting packages and it seems statistics3
is no longer in full development.
What is everyone doing
subscribe
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