Curiously, when an unprivileged RT users is sent a comment and they reply
(internal users only...same domain as RT), the FROM is stripped and the comment
in not entered into RT. This used to work about 6 months ago.
What did we change? That is an long list.
Here is the error message:
I'm trying to not allow a user to see tickets that are not in his queue.
- I looked at everyone - globally they can only create
- I looked at everyone - within the forbidden queue they can only create
I don't want this person to see comments and tickets, it will be bad.
I should know this,
