certificate with
the application, but that shouldn't be a big deal.
--
Mitch Kyser
Network Administrator
Albion.College
mky...@albion.edu
(certificate
verify failed). We are using the --no-verify-ssl flag in the aliases file
for all the queues. Any suggestions on where to go from here?
Thanks
--
Mitch Kyser
Network Administrator
Albion.College
mky...@albion.edu
, 2014 at 11:46:45AM -0500, Mitch Kyser wrote:
After creating several Catalogs and successfully importing Assets into
them
from CSV files, I am now getting an error I can't seem to figure out.
The
error I am seeing looks like this;
I'm guessing that maybe you forgot to apply one of your Custom
-LDAPImport-0.35.tar.gz
RT-Extension-Assets-1.01.tar.gz
RT-Extension-Assets-Import-CSV-1.3.tar.gz with Text-CSV_XS-1.11 added
RT-Extension-RepeatTicket-0.07.tar.gz
RT-Extension-CommandByMail-0.17.tar.gz
Any suggestions on how to resolve this would be appreciated.
Mitch
--
Mitch Kyser
Network
:
On Wed, Sep 17, 2014 at 02:27:57PM -0400, Mitch Kyser wrote:
Thanks for the response. I took a look at /opt/rt4/local/plugins/
RT-Extension-Assets-Import-CSV/lib/RT/Extension/Assets/Import/[1]CSV.PM
and
removed the check you suggested by commenting out lines 64 thru 67;
#if ( not RT
users in the
HeldBy field.
If the csv user is the same as the user already in HeldBy then no change is
made.
Thanks
On Thu, Sep 18, 2014 at 11:21 AM, Kevin Falcone falc...@bestpractical.com
wrote:
On Thu, Sep 18, 2014 at 10:09:52AM -0400, Mitch Kyser wrote:
role from my csv file. There were
, but right now that
column only goes by username (or user id).
Try tweaking the code and definitely file a bug about this because it
feels like an accidental oversight.
-kevin
--
RT Training - Boston, September 9-10
http://bestpractical.com/training
--
Mitch Kyser
Network Administrator
