Hi
Today I want create a fresh rt-database. When I run make
initialize-database I get the follow error: invalid privilege type USAGE
for table.
The error comes from the acl.Pg file, that contains the following code:
foreach my $table (@tables) {
if ( $table =~ /^[a-z]/ && $table ne 's
Thanks for you quick help
Michael
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Ruslan Zakirov
Sent: Tuesday, 22 July, 2008 16:30
To: Peer Michael
Cc: Jesse Vincent; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Qu
?
Michael Peer
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Wednesday, 14 February, 2007 13:55
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated
at(RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overl
Hello all,
I want to migrate our rt-3.4.6-database from postgresql to Oracle. Has
someone else done this before?
Any help is welcome
Michael
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Hello
I added follow line in the RT_SiteConfig:
Set($ENV{'NLS_LANG'} = 'AMERICAN_AMERICA.UTF8');
Now it works.
Thanks
Michael
-Original Message-
From: Joop [mailto:[EMAIL PROTECTED]
Sent: Tuesday, 25 September, 2007 13:04
To: Peer Michael
Cc: rt-users@lis
Thanks for the quick reply.
I tested your suggestion, but nothing changed.
Michael
-Original Message-
From: Joop [mailto:[EMAIL PROTECTED]
Sent: Tuesday, 25 September, 2007 09:24
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Oracle and special German
Hello!
We are testing RT with oracle database. Everything works fine, but I
have problems with special German characters. RT doesn't show this
characters in the right mode. He substitute this characters with other
characters.
Does someone of you has any experience with RT and oracle?
We are using
Hi
I'm looking for an alternative web interface. Currently I use the
rt-3.4.5 interface, but my boss will a new interface that is different
as rt 3.4 and rt-3.6. Any suggestion?
Thanks in advanced
Michael Peer
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It's seems, that your Autoreply script isn't a global script, but a script,
that runs only in a specific queue.
Michael
No - the following scrips are active for that queue:
Scrips which apply to all queues
* Open Blank
On Correspond Open Tickets with template Blank
* OwnerC
I never get a response to this problem. Any idea?
Michael Peer
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Peer
Michael
Sent: Thursday, 01 February, 2007 08:52
To: Ruslan Zakirov
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT
Dear all,
I'm using rt-3.4.5
When I set dates with this format: 1 week 13:12, then RT set the date to
now+1 week at 13:12. But when I type 1 month 13:12 then RT set the date
to now+1 month at the current time. How can this behavior be corrected?
Thanks
Michael Peer
_
]
Help Desk Consultant
Gevirtz Graduate School of Education
University of California Santa Barbara
--
Peer Michael wrote:
> With this diff, superusers can reassign tickets. It works for us.
> --- /opt/rt3/lib/RT/Ticket_Overlay.pm 2005-11-14 21:43:24.0
> +0100
> +++ /opt/rt3/lo
With this diff, superusers can reassign tickets. It works for us.
--- /opt/rt3/lib/RT/Ticket_Overlay.pm 2005-11-14 21:43:24.0
+0100
+++ /opt/rt3/local/lib/RT/Ticket_Overlay.pm 2007-01-30
17:39:31.0 +0100
@@ -2959,6 +2959,7 @@
and#If we're not stealing
Hi
With this diffs I added the SavedSearch in the Home-site. It works, but
some times I recive the following error:
System error
error: RT::Attribute::Name Unimplemented in RT::Attributes.
(/opt/rt3/lib/RT/Attributes_Overlay.pm line 81)
context:...
492:
I'm using rt-3.4.5.
-Original Message-
From: Ruslan Zakirov [mailto:[EMAIL PROTECTED]
Sent: Wednesday, 31 January, 2007 17:52
To: Peer Michael
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT::CustomField -> Queue deprecated at
(RT::Tickets:/opt/rt3/loca
Greeting
When i use the function "$tickets->LimitCustomField(CUSTOMFIELD =>
'', OPERATOR => 'LIKE', VALUE => 'true');" i find this message in
the log:
[Wed Jan 31 15:47:34 2007] [debug]: RT::CustomField -> Queue deprecated
at (RT::Tickets:/opt/rt3/local/lib/RT/Tickets_Overlay.pm:2245)
(/opt/r
Greetings
I am using rt-3.4.5. My problem is, when i reply to a stalled ticket and
i don't want change the status, the rt-system set the status to open. I
know, that the reason of this is the autoopen-script. But i don't
understand, why rt-2.0.4, the system that i used before, Doesn't do
that, ne
Hi
You have to change the file User.pm when privileged user will view this
information. In the diff I give privileged users permission to view
comments and workphone from users.
--- /opt/rt3/lib/RT/User.pm 2005-02-01 15:20:40.0 +0100
+++ /opt/rt3/local/lib/RT/User.pm 2006-09-29
Hi
You have to change the file User.pm when privileged user will view this
information. In the diff I give privileged users permission to view comments
and workphone from users.
--- /opt/rt3/lib/RT/User.pm 2005-02-01 15:20:40.0 +0100
+++ /opt/rt3/local/lib/RT/User.pm 2006-09-2
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