[rt-users] infinite 302 redirects !

2011-08-29 Thread SathiyaMoorthy SP
Hi, We did a RT 4.0.1 setup; created users, queues, tickets and SelfService logins for unprivileged users went fine. Used it for a couple of days ( did fine tuning, explored the front end ), and did some customization to front end, and changed Web.pm to do a simple change in the login mechanism.

Re: [rt-users] where the callback code are available ?

2011-08-25 Thread SathiyaMoorthy SP
lling this callback - not definition ) Kindly let me know where can I find the definition of this callback in RT 4.0.1 ? Thanks Moorthy On Wed, Aug 24, 2011 at 10:17 PM, Kevin Falcone wrote: > On Wed, Aug 24, 2011 at 09:41:36PM +0100, SathiyaMoorthy SP wrote: > >Hi, > >Where

[rt-users] where the callback code are available ?

2011-08-24 Thread SathiyaMoorthy SP
Hi, Where does these callbacks code are available ? % $m->callback(CallbackName => 'BeforeActionList', ARGSRef => \%ARGS, Ticket => $Ticket); To understand how does this works, I was trying to find out where does the BeforeActionList resides ? But unable to find it in the entire RT4 installation

Re: [rt-users] [Rt-devel] adding a new section in tickets display

2011-08-24 Thread SathiyaMoorthy SP
v wrote: > On Mon, Aug 22, 2011 at 9:02 PM, SathiyaMoorthy SP > wrote: > > Hi, > > Thanks for the reply. > > I spent sometime with the ShowSummary file. But no success ! I dont know > how > > to edit the file. I started learning HTML::Mason, so that I can add a new

Re: [rt-users] [Rt-devel] adding a new section in tickets display

2011-08-22 Thread SathiyaMoorthy SP
s inlined below. >> >> On Sat, Aug 20, 2011 at 6:30 PM, SathiyaMoorthy SP >> wrote: >> > Hi, >> > I would like to a new section with certain columns & rows. Similar like >> > basics or people section, i am thinking of adding a new section for >> Ticket