[rt-users] Groupby and Calculate via REST (help)

2016-05-17 Thread Satyajeet Singh
Dear All, Is there any way I can use groupby and calculate features for searches via REST API on 4.4 ? Thanks a lot for your replies. -- - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016

[rt-users] Custom Field Permissions

2016-05-16 Thread Satyajeet Singh
, Satyajeet Singh - RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Washington DC - May 23 & 24, 2016

Re: [rt-users] Issues After Upgrading to 4.4

2016-03-03 Thread Satyajeet Singh
the actual timezone. -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 3 March 2016 at 11:55, Christian Loos <cl...@netcologne.de> wrote: > Hi, > > if you use mod_perl, then the docs have the answer: > https://www.bestpractical.com/docs/rt/4.2/w

Re: [rt-users] Issues After Upgrading to 4.4

2016-03-02 Thread Satyajeet Singh
Dear Sean, Did you manage to find any solution for this. Apologies, but we are planning t update to 4.4 for new features but not able to do it due to this issue. Thanks a lot for your help. -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 17 February 2016 at 09

Re: [rt-users] Issues After Upgrading to 4.4

2016-02-16 Thread Satyajeet Singh
ings under your user options? There's an > option for listing all dates under GMT next to others around your timezone. > > On Sat, Feb 13, 2016 at 9:55 PM, Satyajeet Singh <jeet.0...@gmail.com> > wrote: > >> Hi All, >> >> Did anyone face this issue ? >> &g

Re: [rt-users] Issues After Upgrading to 4.4

2016-02-13 Thread Satyajeet Singh
Hi All, Did anyone face this issue ? -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 11 February 2016 at 21:45, Satyajeet Singh <jeet.0...@gmail.com> wrote: > Hi All, > > After Upgrading to 4.4 I noticed that values for Custom DateTime Fields &

[rt-users] Issues After Upgrading to 4.4

2016-02-11 Thread Satyajeet Singh
Hi All, After Upgrading to 4.4 I noticed that values for Custom DateTime Fields entered by non root users is being considered as UTC irrespective of what timezone has been set in RT_SIteConfig. For en example, with Asia/Dubai (UTC +4) as a time zone, when I select 6:00 PM and create the ticket,