Re: [rt-users] Email and LDAP authentication problems or rather issues

Mike Peachey wrote: > Steven McDonald wrote: > >> Mike Peachey wrote: >> >>> Steven McDonald wrote: >>> >> Hi Mike >> >>Thanks that would be useful to us. We also discovered the module >> AutoCreateAndCanonicalizeUserI

Re: [rt-users] Email and LDAP authentication problems or rather issues

Mike Peachey wrote: > Steven McDonald wrote: > >> Hi >> >> We are currently running an instance of RT 3.8.1. It has been setup >> to use LDAP for its authentications. For the most part people are >> instructed to use the web interface to submit ti

[rt-users] Email and LDAP authentication problems or rather issues

Hi We are currently running an instance of RT 3.8.1. It has been setup to use LDAP for its authentications. For the most part people are instructed to use the web interface to submit tickets. However some people would prefer to use email, in addition to the web. This has been discouraged.

[rt-users] AutoSetOwner issue

Hi I am using the AutoSetOwner scrip as described on http://wiki.bestpractical.com/index.cgi?AutoSetOwner The problem I am seeing is that when enabled it seems to send out an email with the following message in the message body This transaction appears to have no content

[rt-users] user gets two accounts when logging in from Web and via email

Hi At our site we use sendmail with the long name feature enabled. This means a user that has a username jdoe and a gecos field set to the users full name say John Doe can have email addressed to either [EMAIL PROTECTED] or [EMAIL PROTECTED] also have the LDAP Overlap installed. The problem

Re: [rt-users] RT3.6 submit buttons css formatting problem

Hi Thomas Yes I came to the same conclusion after looking around further. The hardest problems to solve are those where there are no problems. Thanks for your comments. Steve Thomas Sibley wrote: Steven McDonald wrote: In my case there is no customized CSS. I agree that the browser(s

Re: [rt-users] RT3.6 submit buttons css formatting problem

expected. Nice work though, thanks Thomas Sibley wrote: Steven McDonald wrote: Anyway the problem I have is all the submit buttons, "login", "Create", "Go", "Search", "New Ticket in", " Modify Group rights" etc etc do not seem to

[rt-users] RT3.6 submit buttons css formatting problem

Hello I have just completed a fresh RT3.6 install on a RHEL4 system. I followed the the install documentation on the wiki site http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide and all went well (although some of the perl modules particularly the mason and log:: dispatch did not i

[rt-users] Requestor field not being set for priv user

Hi With RT 3.4.5 when logged in as a privileged user if we change the requesters email address to be someone other than the user who is logged in the ticket gets created with no requester assigned to the ticket. Consequently the person for whom you are creating the ticket does not get any em

[rt-users] Requestors field is not being set when logged in as privileged user

Hi With RT 3.4.5 when logged in as a privileged user if we change the requestors' email address to be someone other than the user who is logged in the ticket gets created with no requestor assigned to the ticket. Consequently the person for whom you are creating the ticket does not get any