Re: [rt-users] auto-create new user account upon first ticket submission

2007-04-04 Thread Thomas Koch
://rtbook.bestpractical.com -- SWITCH - The Swiss Education Research Network Thomas Koch; SWITCH; Postfach; CH-8021 Zurich; Switzerland [EMAIL PROTECTED]; +41 442681586; fax: +41 442681568 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo

[rt-users] Undefined subroutine Scalar::Util::weaken called

2007-02-08 Thread Thomas Koch
Dear list I have the RT almost up and running on a Mac OS X Server. But I ran in another problem. Replying to tickets isn't possible yet. The mails aren't sent to the requestor. I've seen lots of strange error message in the apache2 error_log (several Scrip Prepare died). But I don't

Re: [rt-users] Undefined subroutine Scalar::Util::weaken called

2007-02-08 Thread Thomas Koch
with different options On 2/8/07, Thomas Koch [EMAIL PROTECTED] wrote: Dear list I have the RT almost up and running on a Mac OS X Server. But I ran in another problem. Replying to tickets isn't possible yet. The mails aren't sent to the requestor. I've seen lots of strange error message in the apache2

Re: [rt-users] Problems with mail interface (fresh install)

2007-01-18 Thread Thomas Koch
Hello Jakub I'm sorry for the confusion, I'm subscribed to this list since 1/10/07 and the original question was postet four days before. That's why I'm faking this reply ;-) Jakub Drwal wrote: [...] echo test|/var/www/rt.ikarnet.pl/rt-3.6.3/bin/rt-mailgate --url http://rt.ikarnet.pl/

[rt-users] RT database update from 2.0.9 to 3.6.1

2007-01-11 Thread Thomas Koch
through wiki.bestpractical.com, this mailing list and the readme files this seems to be the only way to do it :-(. I hope someone found an easier way?! Thanks in advance. T. Koch -- SWITCH - The Swiss Education Research Network Thomas Koch; SWITCH; Postfach; CH-8021 Zurich

Re: [rt-users] RT database update from 2.0.9 to 3.6.1

2007-01-11 Thread Thomas Koch
Hi Kevin What kind of customer work do you mean? What is new to the tool? Update from 2.x.x to 3.6.x? I will give this subversion a try and let you know whether it works for me or not. Thanks a lot! -- Thomas Kevin Falcone wrote: On Jan 11, 2007, at 5:13 AM, Thomas Koch wrote