[rt-users] Setup Apache2::AuthenNTLM for External Authentication and now RT is slow

2008-06-12 Thread William Kelleher
I have setup single sign on using Apache2::AuthenNTLM and ever since then the system is slow at times and sometimes seems to hang. I am getting a lot of lines in the error log like the following and maybe that has something to do with it. Is there a better alternative for External Authentication

[rt-users] Block new ticket creation from Email

2008-06-06 Thread William Kelleher
e tried to modify the code but can't follow exactly how it flows from rt-mailgate to ticket creation. Any help on this would be appreciated. Thanks in advance William Kelleher Network Engineer ___ http://lists.bestpractical.com/

[rt-users] MRTG Anyone

2007-05-21 Thread William Kelleher
Has anyone used MRTG to graph tickets in RT. We need weekly stats of sorts from RT and I would like it automated. Thanks in advance William Kelleher Network Engineer ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

[rt-users] New RT look and feel

2006-09-26 Thread William Kelleher
wondering if this is the way it is supposed to be or can we select the old look and feel. I like the menu on the left not on top.   Thanks in advance William Kelleher Network Engineer   ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt