[rt-users] Re: RE: RT issue: Ticket URL wrong after 'Take'?

fter 'Take'? Hello, Did you guys solve this issue by any chance? I'm seeing exactly the same issue: http://marc.theaimsgroup.com/?l=rt-usersm=115950970523090w=2 Thanks, --p ------ Wolfgang Fuertbauer (e-Mail: [

[rt-users] Users language dependig templates

Dear collegues, has anybody implemented language depending templates? I want to send our (multinational) requestors messages in their own language Any help appriciated Wolfgang -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED

Re:Re: [rt-users] Whats the best way to involve external persons without loosing control over the ticket

, they may need to involve additional persons (sub contracters, ...) What's the best way to bring them in the game ? Any suggestion welcome Wolfgang -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED]) EBEWE Pharma

Re: RE: Re: [rt-users] Whats the best way to involve external personswithout loosing control over the ticket

Information Services and Technology (IST) -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED]) EBEWE Pharma Mondseestrasse 11 4866 Unterach, Austria Tel +43 7665 8123 315Mobile: +43

[rt-users] Whats the best way to involve external persons without loosing control over the ticket

-- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED]) EBEWE Pharma Mondseestrasse 11 4866 Unterach, Austria Tel +43 7665 8123 315Mobile: +43 664 8397987 Fax +43 7665 8123 1487 http

[rt-users] Ticket URL show in 10 highest priority tickets I own wrong after take

($Organization , ebewe.com); Set($RTAddressRegexp , '[EMAIL PROTECTED]'); Set($Timezone, 'Europe/Vienna'); Set($WebPath , /rt); Set($OldestTransactionsFirst, 0); 1; -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED]) EBEWE Pharma

Re: Re: [rt-users] Ticket URL show in 10 highest priority tickets I own wrong after take

it until I looked in SVN. http://svn.bestpractical.com/cgi-bin/index.cgi/bps/revision?rev=5793 Hopefully this post will save some people time. ciao Luca -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED

Re: RE: [rt-users] Ticket URL wrong after take

); 1; -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED]) EBEWE Pharma Mondseestrasse 11 4866 Unterach, Austria Tel +43 7665 8123 315 Mobile: +43 664 8397987 Fax +43 7665 8123 1487 http://www.ebewe.com

[rt-users] Ticket URL wrong after take

/Vienna'); Set($WebPath , /rt); Set($OldestTransactionsFirst, 0); 1; -- Wolfgang Fuertbauer (e-Mail: [EMAIL PROTECTED]) EBEWE Pharma Mondseestrasse 11 4866 Unterach, Austria Tel +43