Re: [rt-users] ical feed doesn't work

come on guys i dont think I'am the first one who has some problems to integrate ical feeds in outlook. some hints would be helpful best regards john s. -- View this message in context: http://old.nabble.com/ical-feed-doesn%27t-work-tp33893939p33930066.html Sent from the Request

Re: [rt-users] ical feed doesn't work

fileextension in the line like *.ical or *ics so has anyone a solution for it best regards john s. -- View this message in context: http://old.nabble.com/ical-feed-doesn%27t-work-tp33893939p3390.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] ical feed doesn't work

think the mason handler can't handle the ics files for outlook How i can configure the mason one for iCal feeds ? best regards john s. -- View this message in context: http://old.nabble.com/ical-feed-doesn%27t-work-tp33893939p33893939.html Sent from the Request Tracker - User mailing list

[rt-users] smtp function doesn't work

-- View this message in context: http://old.nabble.com/smtp-function-doesn%27t-work-tp33570502p33570502.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Strange Error RT restart

: I don't know where i should have to start in order to fix or at least to determine the problem best regards john s. -- View this message in context: http://old.nabble.com/Strange-Error-RT-restart-tp33544776p33544776.html Sent from the Request Tracker - User mailing list

[rt-users] RT 4 Apache2 Performance Tuning

DefaultMaxClassProcessCount 32 DefaultMinClassProcessCount 3 IPCConnectTimeout 100 IPCCommTimeout 1200 # END FCGID CONFIG /IfModule Maybe someone know some hints or tipps to speed up my rt 4.0 instance best regards john

Re: [rt-users] VB: Re: VB: reminders?

it is not implemented yet sorry i still don't know this fact before i have given you the link best regards john s. -- View this message in context: http://old.nabble.com/reminders--tp33457213p33493115.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] VB: reminders?

Hello Martin why you don't use this plugin https://github.com/cloos/RT-Extension-ReminderImproved https://github.com/cloos/RT-Extension-ReminderImproved best regards john s. -- View this message in context: http://old.nabble.com/reminders--tp33457213p33472176.html Sent from

[rt-users] date time fill out automatically possible?

RT: 3.8.9 Hello guys We use 3.8.9 in our Product Environment. And we want, if we create a ticket and a user take the ownership of it ... the ticket begins the date time should be written automatic in the ticket attributes and if we mark the ticket as finished an entry in ticket ends

Re: [rt-users] transaction by misstake shredderd

than me best regards john s. -- View this message in context: http://old.nabble.com/transaction-by-misstake-shredderd-tp33421422p33427380.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services

Re: [rt-users] re configure rt

Hm ok but i still don't know on which configure changes a make install is still needed and when if its not best regards john s. -- View this message in context: http://old.nabble.com/reconfigure-rt-tp33405103p33421350.html Sent from the Request Tracker - User mailing list

[rt-users] transaction by misstake shredderd

attributes the transaction was beloning to. best regards john s. -- View this message in context: http://old.nabble.com/transaction-by-misstake-shredderd-tp33421422p33421422.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http

Re: [rt-users] transaction by misstake shredderd

-07 15:39:46','30',NULL,NULL,'103',NULL,NULL,'8','RT::Ticket',NULL,NULL,NULL,'0','Create'); and if it's the case which content or info does this transaction contains.. my knowledge about databases is very basic best regards john s. -- View this message in context: http

Re: [rt-users] transaction by misstake shredderd

@ktm Thanks Now i have imported the sql file into the database... so now i would like to know what the transaction 103 is so how i can search for it ... best regards john s. -- View this message in context: http://old.nabble.com/transaction-by-misstake-shredderd

Re: [rt-users] re configure rt

Is the same businness for the old 3.8 versions? Or does in this context an other way leads to sucess best regards john s. -- View this message in context: http://old.nabble.com/reconfigure-rt-tp33405103p33412642.html Sent from the Request Tracker - User mailing list archive

Re: [rt-users] Set colour tickets by priority

if you do not insist to use the priority system from RT with 0-100 you may have a look at this plugin: http://search.cpan.org/dist/RT-Extension-PriorityAsString/ http://search.cpan.org/dist/RT-Extension-PriorityAsString/ best regards john s. -- View this message in context: http

Re: [rt-users] RE S: Create Queues

); QueueWizard/Admin/q:$staff_group-CreateUserDefinedGroup( Name = $ARGS{'Name'} . _yourownuser ); Note: Replace the bolded ones with your user and adminsuser for the queues which you like but the _ before the name is necessary for working. best regards john s. -- View this message

[rt-users] re configure rt

Hello guys I have an simple question How can i reconfigure an existing Rt instance without a new install best regards john s. -- View this message in context: http://old.nabble.com/reconfigure-rt-tp33405103p33405103.html Sent from the Request Tracker - User mailing list

Re: [rt-users] re configure rt

for example change from mod perl to mod fcgid or sth else best regards john s. -- View this message in context: http://old.nabble.com/reconfigure-rt-tp33405103p33406237.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http

[rt-users] RSS feed doesn't work in Outlook/Thunderbird

Hello everybody Ubuntu 10.04 Server LTS RT 3.8.9 We would like to use RSS feeds notifications over ths ms outlook client ... but sth. doesn't work Here is the RSS link:

Re: [rt-users] Rights Matrix

@Todd It would be a Pleasure to fix this for the 4.0 versions when it's possible. best regards john s. -- View this message in context: http://old.nabble.com/Re%3A-Rights-Matrix-tp33197811p33298997.html Sent from the Request Tracker - User mailing list archive at Nabble.com

[rt-users] [solved]Re: Can't open Ticket Time::ParseDate error

Problem solved: I switched to the internet explorer so i guess it's a kind of Firefox issue but if someone know what kind of error it is it would be helpfull to know some infos according to it .. best regards john s. -- View this message in context: http://old.nabble.com/Can

Re: [rt-users] Can't open Ticket Time::ParseDate error

clicking the create user button : [Mon Jan 23 12:16:02 2012] [debug]: RT::Date used Time::ParseDate to make 'now' 1327320962 (/opt/rt3/bin/../lib/RT/Date.pm:222) it makes no sense for me best regards john s. -- View this message in context: http://old.nabble.com

Re: [rt-users] Can't open Ticket Time::ParseDate error

? -- View this message in context: http://old.nabble.com/Can%27t-open-Ticket-Time%3A%3AParseDate-error-tp32901809p32933376.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions

Re: [rt-users] Can't open Ticket Time::ParseDate error

Hello everybody after a few commands with mysqlcheck on the table which belongs to ... everything is fine best regards john s. -- View this message in context: http://old.nabble.com/Can%27t-open-Ticket-Time%3A%3AParseDate-error-tp32901809p32933407.html Sent from the Request Tracker

[rt-users] Can't open Ticket Time::ParseDate error

but the problem still apperars... best regards john s. -- View this message in context: http://old.nabble.com/Can%27t-open-Ticket-Time%3A%3AParseDate-error-tp32901809p32901809.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

if it'll be work... For some purpose we need a custom search with only 10 search hits not more is there such some settings which i'm able to build a custom search with only a result from 10 hits? best regards john s. -- View this message in context: http://old.nabble.com

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

hello everybody i think i have found the problem but a solution is still missing: RT ignore the thing that the dashboard should show only the 10 highest tickets it show's all tickets which belongs to the user which is logged in. why is it so? has someone similar problems ? best

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

extension is responsible for it best regards john s. -- View this message in context: http://old.nabble.com/PriorityasString%3A-Sort-function-on-dashboard-ignore-the-function-to-restrict-the-amount-of-tickets-to-10-tp32623297p32716294.html Sent from the Request Tracker - User mailing list

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

hello bart i have set up an rt system without an rt extension and on this occours also this strange problem are there any way to customize the amount of search results ? best regards john s. -- View this message in context: http://old.nabble.com/PriorityasString%3A-Sort

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

1. 10 highest priority tickets I own: http://old.nabble.com/file/p32694467/10highestpriority.jpg 2. Search interface: http://old.nabble.com/file/p32694467/searchpriority.jpg best regards john s. -- View this message in context: http://old.nabble.com/PriorityasString%3A-Sort-function

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

inconvinience from myself if you need more infos just say it thnx for help best regards john s. -- View this message in context: http://old.nabble.com/PriorityasString%3A-Sort-function-on-dashboard-doesn%27t-work-tp32623297p32681644.html Sent from the Request Tracker

Re: [rt-users] PriorityasString: Sort function on dashboard doesn't work

from myself best regards john s. -- View this message in context: http://old.nabble.com/PriorityasString%3A-Sort-function-on-dashboard-doesn%27t-work-tp32623297p32672959.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http

[rt-users] PriorityasString: Sort function on dashboard doesn't work

curiously .. on the other side if i make an custom search for it ... all things are working fine ... so now i have two options: 1. i can fix the priority as string extension in some way 2. i need an idea to reduce the custom search results down to 10. has someone an idea ? best regards john s

Re: [rt-users] Problem with own CF scrip

pushed -- View this message in context: http://old.nabble.com/Problem-with-own--CF-scrip-tp32503721p32599481.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco,

[rt-users] Survey Implementation for RT

Hello everybody I think it will be nice to make an survey for a ticket or sth like that is sth planned for this or are there any extensions for it ? best regards john s. -- View this message in context: http://old.nabble.com/Survey-Implementation-for-RT-tp32599850p32599850.html Sent from

Re: [rt-users] Spell checking Solutions for RT

Any other way to implement some spell checking stuff in RT? best regards john -- View this message in context: http://old.nabble.com/Spell-checking-Solutions-for-RT-tp32399338p32600577.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training

Re: [rt-users] Problem with own CF scrip

Does anybody understand which problem i have ... ? Or are my details which i 've mentioned here induce to much more confusing ? best regards john ... -- View this message in context: http://old.nabble.com/Problem-with-own--CF-scrip-tp32503721p32527254.html Sent from the Request Tracker -

[rt-users] Problem with cf field scrip

during a transaction he hold's the old value for the custom field in mind, and don't pay any attention if we change the value ... But i don't know exactly in which way this happened so it's only a presumption best regards john s. -- View this message in context: http://old.nabble.com

Re: [rt-users] ICAL-Error Message

could someone help me out? best regards john s. -- View this message in context: http://old.nabble.com/ICAL-Error-tp32421407p32493068.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html

Re: [rt-users] ICAL-Error Message

you might get more help if you provided the error message. Gerard or which error message you mean ? best regards john s. -- View this message in context: http://old.nabble.com/ICAL-Error-tp32421407p32453473.html Sent from the Request Tracker - User mailing list archive

Re: [rt-users] can't unmark an bookmarked ticket

Rt-Version: 3.8.9 Ubuntu 10.04 Does no one have the same Problem like me??? best regrads john s. -- View this message in context: http://old.nabble.com/can%27t-unmark-an-bookmarked-ticket-tp32355172p32421361.html Sent from the Request Tracker - User mailing list archive at Nabble.com

[rt-users] ICAL-Error Message

direcrtory with mime type text/calendar 3. linux server: set the mime type in the global OS Environment. So i think there is an RT problem best regards john s. -- View this message in context: http://old.nabble.com/ICAL-Error-Message-tp32421407p32421407.html Sent from the Request

Re: [rt-users] ICAL-Error Message

Hello Gerard There is no error message. It comes the described text ouptut on the browser window in text form. Sorry that was a little bit confusing due to the topic best regards john s. -- View this message in context: http://old.nabble.com/ICAL-Error-tp32421407p32422932.html Sent

Re: [rt-users] How to setting multiple email addresses on Request Tracker

Hello Samuel: Maybe this link could help you: http://requesttracker.wikia.com/wiki/EmailInterface http://requesttracker.wikia.com/wiki/EmailInterface best regards john s. -- View this message in context: http://old.nabble.com/How-to-setting-multiple-email-addresses-on-Request-Tracker

[rt-users] Extension: Problem with PriorityasString

with the conditions normal and high priority and set it on my RT default dasboard ... the same issue occurs nothing in the tab window. Could someone copy that or can give me an advice what it might be? best regards john s. -- View this message in context: http://old.nabble.com/Extension%3A-Problem

Re: [rt-users] Quick Ticket Creation

regards john s. -- View this message in context: http://old.nabble.com/Quick-Ticket-Creation-tp32407339p32414786.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL

Re: [rt-users] Spell checking Solutions for RT

Hello Thomas Is it possible to handle this server sided in RT? best regards john s. -- View this message in context: http://old.nabble.com/Spell-checking-Solutions-for-RT-tp32399338p32415585.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT

Re: [rt-users] iCAL error on screen

Which code or module or code is repsonsible for generating the ical file? best regards john s. -- View this message in context: http://old.nabble.com/iCAL-error-on-screen-tp31405431p32405996.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT

[rt-users] Quick Ticket Creation

Hello everybody Is it possible to set the owner to nobody by default , if you use the Option to create a Quick ticket ? best regards john s. -- View this message in context: http://old.nabble.com/Quick-Ticket-Creation-tp32407339p32407339.html Sent from the Request Tracker - User

Re: [rt-users] RT::Extension::Timeline kills Bulk Update Button

Thnx kevin works perfectly best regards john s. -- View this message in context: http://old.nabble.com/RT%3A%3AExtension%3A%3ATimeline-kills-Bulk-Update-Button-tp32386534p32399296.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions

[rt-users] Spell checking Solutions for RT

Ubuntu 10.04 RT Version: 3.8.9 Hello everybody We need for our RT-Installation an very effective and handy spell checker. Has anyone gain some experience with such tools and could give me an advice ? best regards john s. -- View this message in context: http://old.nabble.com/Spell

Re: [rt-users] Service Updates

Hello Ryn Did you find a solution to run it ? best regards john s. -- View this message in context: http://old.nabble.com/Service-Updates-tp18494777p32377737.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http

[rt-users] Shred more than one ticket

Hello everybody is it possible to shred more than one ticket at a go with shredder gui in the webif? best regards john s. -- View this message in context: http://old.nabble.com/Shred-more-than-one-ticket-tp32378060p32378060.html Sent from the Request Tracker - User mailing list archive

Re: [rt-users] can't unmark an bookmarked ticket

Some further infos: if i try to unmark a ticket in the gui there is no error or sth else ... the only issue is that you cant unmark a ticket if you click at the bookmark star could someone help me? best regards john s. -- View this message in context: http://old.nabble.com/can%27t-unmark

[rt-users] can't unmark an bookmarked ticket

Hello everybody if i create a ticket and bokkmark it, i can't unmark this one why? is it deliberately from the main bookmark concept on RT? or is sth wrong with our RT-System ? best regards john s. -- View this message in context: http://old.nabble.com/can%27t-unmark-an-bookmarked

[rt-users] Set Ticket Owner to Nobody by Default

Hello Everybody Is there any way to set the Ticket owner to nobody if i create an new ticket best regards john s. -- View this message in context: http://old.nabble.com/Set-Ticket-Owner-to-Nobody-by-Default-tp32341743p32341743.html Sent from the Request Tracker - User mailing list

Re: [rt-users] iCAL error on screen

Same iussue here best regards john s. -- View this message in context: http://old.nabble.com/iCAL-error-on-screen-tp31405431p32324386.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services

Re: [rt-users] Which module or addon is responsible for the relation Diagram

Thanks Thomas now it works ... :)... best regards john s. -- View this message in context: http://old.nabble.com/Which-module-or-addon-is-responsible-for-the-relation-Diagram-tp32242241p32317123.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT

Re: [rt-users] Which module or addon is responsible for the relation Diagram

not clear what i want ot know ? best regards john s. -- View this message in context: http://old.nabble.com/Which-module-or-addon-is-responsible-for-the-relation-Diagram-tp32242241p32269941.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT

Re: [rt-users] Customize Ticket History

@Ruslan: is for future releases for RT sth planned that is possible to filter the history in a more customize way? best regards john s. -- View this message in context: http://old.nabble.com/Customize-Ticket--History-tp32167894p32270477.html Sent from the Request Tracker - User

Re: [rt-users] Customize Ticket History

Hello Chris Thnx i'll have a look best regards john s. -- View this message in context: http://old.nabble.com/Customize-Ticket--History-tp32167894p32247761.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http

Re: [rt-users] Customize Ticket History

this? best regards john s. -- View this message in context: http://old.nabble.com/Customize-Ticket--History-tp32167894p32248348.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA

[rt-users] Which module or addon is responsible for the relation Diagram

so i tried to analyze the responsible thing for it but i can't find it is this a core feature from RT and maybe my settings aren't correct? or is it a addon or perl module version which is responsible for this feature ? best regards john s. -- View this message in context: http

[rt-users] Customize Ticket History

Hello everybody Is there any way to customize the ticket History ? for ex. i would like to hide the system messages for the ticket for users else the whole overview about the tickets will be lost best regards john -- View this message in context:

[rt-users] create a ticket without the owner nobody

Hello everybody, Actually we run a rt 3.8 system I'm looking for a solution if someone creates an ticket that the user can't set the owner nobody Is it possible ? best regards john -- View this message in context:

[rt-users] create a ticket without the owner nobody

Hello everybody, Actually we run a rt 3.8 system I'm looking for a solution if someone creates an ticket that the user can't set the owner nobody or any other name only the username should work. Is it possible ? best regards john -- View this message in context:

[rt-users] create a ticket without the owner nobody

Hello everybody, Actually we run a rt 3.8 system I'm looking for a solution if someone creates an ticket that the user can't set the owner nobody or any other name only the username should work. Is it possible ? best regards john -- View this message in context:

[rt-users] create a ticket without the owner nobody

Hello everybody, Actually we run a rt 3.8 system I'm looking for a solution if someone creates an ticket that the user can't set the owner nobody or any other name only the username should work. Is it possible ? best regards john -- View this message in context:

Re: [rt-users] Tuning RT4

Hello Jeffry Due to your really large RT Environment... I have tested rt 4.0.0.1 and rt 3.8.9 only with a few user and tickets .. maybe rt 4 can handle large rt instances much better than rt 3.8.8 and by the othe one is vice versa? so if this isn't the case could you post your config

Re: [rt-users] Tuning RT4

hello dave thats the point why i finally decided to use rt 3.8 i have an config with fcgid on my rt 4.0 system . could someone from the devs say any words to this speeding issue which we could verify each other ? and if this the normal state... why i should sacrifice so much more

Re: [rt-users] New RT Installation and corrupted RT Graphics??

Look at the wiki and give google a chance for buy the rt essentials book best regards john -- View this message in context: http://old.nabble.com/New-RT-Installation-and-corrupted-RT-Graphics---tp32068825p32114997.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] JSGantt Patch Issue

Hello Everybody RT-Extension-JSGantt vers. 0.12 I tried to install JSGannt on rt 3.8.8 . it works tried to install on rt 3.8.9 . doesn't work tried to install on rt 4.0.1 works due to individual cicrumstances we decide to use the rt 3.8.9 version so... steps i have done :

Re: [rt-users] Tuning RT4

? RT 3.8.9: Here are my configurations: rt 3.8.9: http://pastebin.com/2YMK6uzt http://pastebin.com/2YMK6uzt rt 4.0.1: http://pastebin.com/CFrNE2a3 http://pastebin.com/CFrNE2a3 could someone help me to figure out whats wrong on the rt 4.0.1 config best regards john s. -- View

Re: [rt-users] New RT Installation and corrupted RT Graphics??

All apache files which are relevant for the rt instance. It depends on in which way you have build your apache infrastructure ... for example : you can manage apache with virtual host files or one main httpd.conf .. or you can include additional configs... if you have no idea about the

Re: [rt-users] Plack::Handler::Starlet dependency error, RT 4.0.1 on RHEL-6

Hello Gene I had the same problem as you so a user give me the advise to install the module server:starter with cpanplus... nothing changed... so i tried to uninstall the module with cpanminus .. and then reinstall it ... and suprisingly the depencies problems are gone away

Re: [rt-users] Tuning RT4

hello guys in this thread there are only recommendations for the old module modperl ... why? is the fcgif module not so performant ... as the modperl module? best regards john -- View this message in context: http://old.nabble.com/Tuning-RT4-tp32056508p32067302.html Sent from the

Re: [rt-users] Setting up HTTPS on RT 3.8

@Brahim: I think you take good on it to get sth Background Knowledge of it . Which Operating System you have? for example a good tutorial with some explanations for ubuntu: https://help.ubuntu.com/community/forum/server/apache2/SSL best regards john -- View this message in

Re: [rt-users] Which Apache Optimize Options are useful for RT?

Addition: Were decided to update on RT 4.0.1 so which module is the best choice to get the best performance modcgi or fcgid ? how about the tuning options with the cgi modules? best regrads john -- View this message in context:

[rt-users] [solved]Re: RT 3.8 to 4 update DB issues

I solved the problem by myself ... you have to set the DB correctly a the beginning with the /.configure --with-db-database flag best regards johnn -- View this message in context: http://old.nabble.com/RT-3.8-to-4-update-some-issues-tp32045482p32059224.html Sent from the Request

Re: [rt-users] Setting up HTTPS on RT 3.8

Hello Brahim,, No there is now https setting in the configuration file which you could set i think you should make some redirect matches in apache that rt doesn't make an fallback on http best regards john .. -- View this message in context:

Re: [rt-users] Which Apache Optimize Options are useful for RT?

@ktm: thanks for your suggestions another one which programm gives me reliable results to optimize the rt website which one do you use is it necessary to run the program on the server or it can be run on clients also for realistic conditions. best regards john s

Re: [rt-users] Setting up HTTPS on RT 3.8

Hello Brahim You can do this over the webserver apache with ssl certificate best regards john -- View this message in context: http://old.nabble.com/Setting-up-HTTPS-on-RT-3.8-tp32051984p32052627.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Which Apache Optimize Options are useful for RT?

So any other optmize measures that you can reccommed for RT without any problems such like mod_cache ? best regards john -- View this message in context: http://old.nabble.com/Which--Apache-Optimize-Options-are-useful-for-RT--tp32036185p32044492.html Sent from the Request Tracker -

[rt-users] RT 3.8 to 4 update some issues

line 227, line 1. best regards john s. -- View this message in context: http://old.nabble.com/RT-3.8-to-4-update-some-issues-tp32045482p32045482.html Sent from the Request Tracker - User mailing list archive at Nabble.com. 2011 Training: http://bestpractical.com/services

[rt-users] Which Apache Optimize Options are useful for RT?

Hello People I'm going to optimize my Apache for our RT-System but i don't know which directives ( cache, deflate etc.) are practicable for rt has someone experience with it ? best regards john -- View this message in context:

Re: [rt-users] Import user rigths and tickets across systems

regards john s. -- View this message in context: http://old.nabble.com/Import-user-rigths-and-tickets-across-systems-tp31653363p31661705.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Import user rigths and tickets across systems

Hello all, Is it possible to import a ticket or an user with rights across different systems? But the systems has identical Linux plattforms best regards john s. -- View this message in context: http://old.nabble.com/Import-user-rigths-and-tickets-across-systems-tp31653363p31653363.html

[rt-users] Difference between reply and comment

Hello everybody One of my colleague ask me this and i have to admit from myself ... i don't know did anybody know where is the difference? best regards john s. -- View this message in context: http://old.nabble.com/Difference-between-reply-and-comment-tp31654519p31654519.html Sent

Re: [rt-users] Difference between reply and comment

thnx everybody best regards john s. -- View this message in context: http://old.nabble.com/Difference-between-reply-and-comment-tp31654519p31654901.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for Authentification ?

', 'City' = 'l', 'Zip' = 'postalCode', } } } best regards john s. -- View this message in context

[rt-users] [solved]Re: RT Authen: External Auth won't work over ssl

in the link from matthias.. Example: sudo ln -s CACert_root.pem 5ed36f9.0 best regards john s. -- View this message in context: http://old.nabble.com/RT-Authen%3A-External-Auth-won%27t-work-over-ssl-tp31594799p31637188.html Sent from the Request Tracker - User mailing list archive

Re: [rt-users] Re move RT

Hello Thomas I solved the problem i had make the command with an letter ... now it works : make make install best regards john s. -- View this message in context: http://old.nabble.com/Remove-RT-tp31503916p31628189.html Sent from the Request Tracker - User mailing list

Re: [rt-users] RT Authen: External Auth won't work over ssl

-Arg : None Start Time: 1305192634 Timeout : 300 (sec) Verify return code: 21 (unable to verify the first certificate) --- Whas does the return code reveal? best regards john s. -- View this message in context: http://old.nabble.com/RT-Authen%3A-External-Auth-won%27t-work

[rt-users] RT Authen: External Auth won't work over ssl

Hello Guys I have a problem to run the Auth. Plugin over ssl My settings are: 1. AD Server Windows 2008 2. Client Linux Ubuntu Lynx 10.04 LTS Version So what i have done on the ServerSide: Create a zertificate refered by this Document

Re: [rt-users] RT 4.0 with fcgid

is more slowly than with modperl -The reload takes longer - The navigation in the menuetree - Waiting for processsing to create a ticket and so on.. best regards john s. -- View this message in context: http://old.nabble.com/RT-4.0-with-fcgid-tp31532665p31547911.html Sent from

Re: [rt-users] RT 4.0 with fcgid

/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /etc/apache2) at (eval 9) line 3.\n RT failed to resolve handler `RT::Mason' Whats wrong with my config ? or is an module still missing? best regards john s. -- View this message in context: http://old.nabble.com/RT-4.0

Re: [rt-users] RT 4.0 with fcgid

] mod_deflate.c(615): [client 192.168.112.1] Zlib: Compressed 23402 to 4577 : URL /, referer: http://192.168.112.26 is that a normal behaviour? and is there any way to make an performance test? best regards john s. -- View this message in context: http://old.nabble.com/RT-4.0-with-fcgid

Re: [rt-users] Re move RT

? best regards john s. -- View this message in context: http://old.nabble.com/Remove-RT-tp31503916p31530026.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] RT 4.0 with fcgid

flag --with-web-handler=fastcgi but i don't know how i can implement fcgid that RT work's fine. So i think thats the basic step to run fastcgi ( fcgid). So in which way i have to modify the v host files or configs from apache? could some one give me an example for that? best regards john s

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