Hello,
The new home of the wiki is now http://requesttracker.wikia.com/wiki/HomePage
The full text search function is poor, I even would call it broken.
E.g. if you search "auth" you get nothing back.
Can someone fix this please ?
Thanks
jo
> May be it needs some time for indexing.
> > I searc
Excellent Allen, thanks a lot!
This is what I am now using:
In $RTHOME/etc/RT_SiteConfig.pm
Set(@Active_MakeClicky, qw(httpurl_overwrite));
Find my $RTHOME/local/html/Elements/MakeClicky attached.
MakeClicky
Description: Binary data
Hello,
If you have set Set(@Active_MakeClicky, qw(httpurl_overwrite));
and you add a link like http://en.wikipedia.org/wiki/HTML_anchor#Anchor to a
ticket,
it becomes visible as "http://en.wikipedia.org/wiki/H TML_anchor#Anchor" (note
the space after the H)
and the link location is "http://en.w
Hello Jerrad,
I installed your BecomeUser version from
http://search.cpan.org/~jpierce/RTx-BecomeUser-1.10_2/
but it does not appear in Configuration -> Tools unfortunately.
I am using rt 3.8.8. with RT::Authen::ExternalAuth could this be the the
problem ?
I believe that files are in place and
Excellent, exactly what I was looking for, thanks a lot for the hint !
> We have used the RTx::EmailCompletion module. It is configured to query
> our LDAP directory on entering 3-4 characters of a name/e-mail address.
Hello,
I often get called by phone to open a ticket for someone.
If I click the "Create a new ticket" the "Requestor(s)" is set to my own email
address.
But I want to open it for the person on the other line on the phone (who
already has got an unprivileged account).
Is it somehow possible to s
